Ivan Buenavista
Polomolok
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 4 years of experience providing quality administrative support to clients.
Overview
12
12
years of professional experience
Work History
Virtual Assistant
Outgive Inc.
01.2020 - 03.2024
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Enhanced overall office organization by implementing efficient filing systems for physical and digital documents.
- Maintained a well-organized database system for improved information accessibility in daily operations.
Bookkeeper
Polomolok Multi-Purpose Cooperative
06.2017 - 12.2019
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Junior Programmer
MUTI
11.2013 - 03.2014
- Optimized existing software systems by analyzing performance data and implementing necessary improvements.
- Supported end-users with technical assistance, troubleshooting application issues and providing prompt resolutions.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
System Support
29 Enterprises
06.2012 - 10.2013
- Managed regular system maintenance tasks, including updates, backups, and security checks to prevent data loss or breaches.
- Reduced downtime for users by providing efficient remote and on-site support services.
- Implemented proactive monitoring tools for early detection of performance issues, enhancing overall system reliability.
- Played an instrumental role in streamlining incident management processes through effective incident categorization and prioritization techniques.
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
- Tracked problematic system errors by implementing various user support tracking metrics.
Education
Bachelor of Science - Accounting
General Santos Academy of Polomolok
Polomolok, South Cotabato03.2016
Bachelor of Science - Information Technology
Mindanao Polytechnic College
General Santos City03.2012
Skills
- File Organization
- Calendar Management
- Database Maintenance
- Spreadsheet tracking
- Records Management
- Data Entry
- Customer Service
- Critical Thinking
- Problem-solving abilities
- Teamwork and Collaboration
- Analytical Skills
- Database entry
Timeline
Virtual Assistant
Outgive Inc.
01.2020 - 03.2024
Bookkeeper
Polomolok Multi-Purpose Cooperative
06.2017 - 12.2019
Junior Programmer
MUTI
11.2013 - 03.2014
System Support
29 Enterprises
06.2012 - 10.2013
Bachelor of Science - Accounting
General Santos Academy of Polomolok
Bachelor of Science - Information Technology
Mindanao Polytechnic College
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