Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager
Isabel Defensor

Isabel Defensor

Project Manager
Tarlac City, Province Of Tarlac

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Senior Project Manager

Smartly.io
BGC, Metro Manila, Philippines
05.2023 - Current
  • Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Updated customers and senior leaders on progress and roadblocks.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Managed Service Support

Smartly.io
BGC, Metro Manila, Philippines
06.2022 - 05.2023
  • Shadowed the Senior Project Manger in campaign activation for multi-market clients across video, display and social.
  • Mastered and executed bespoke production processes for client deliverables using company platforms.

Sales Agent

Haulla E-Cube Labs
Monterey Park, California (Remote)
04.2022 - 06.2022
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Utilized CRM software (HubSpot) to manage customer accounts and track performance metrics.
  • Successfully closed a sale during the training period.

Operations Associate

Quantum Leap Logistics
Tarlac City, Province Of Tarlac, Philippines
12.2016 - 10.2017
  • Built relationships with external stakeholders to establish seamless operations.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Participated in process mapping exercises to identify bottlenecks, proposing solutions to enhance efficiency and productivity.

Education

Bachelor of Science - Marketing Management

De La Salle University
Manila, Metro Manila, Philippines
04.2001 -

Skills

    Work Planning and Prioritization

    Project plan development

    Customer Relationship Management

    Training and mentoring

    Excellent Communication

    Problem-Solving

    Certification

    Certified TMTO Trainer, Smartly.io

    Timeline

    Licensed Financial Advisor, Pru Life UK

    02-2024

    Senior Project Manager

    Smartly.io
    05.2023 - Current

    Certified TMTO Trainer, Smartly.io

    05-2023

    Managed Service Support

    Smartly.io
    06.2022 - 05.2023

    Sales Agent

    Haulla E-Cube Labs
    04.2022 - 06.2022

    Operations Associate

    Quantum Leap Logistics
    12.2016 - 10.2017

    Bachelor of Science - Marketing Management

    De La Salle University
    04.2001 -
    Isabel DefensorProject Manager