Isabel Defensor
Project Manager
Tarlac City, Province Of Tarlac
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Project Manager
Smartly.io
05.2023 - Current
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Updated customers and senior leaders on progress and roadblocks.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Managed Service Support
Smartly.io
06.2022 - 05.2023
- Shadowed the Senior Project Manger in campaign activation for multi-market clients across video, display and social.
- Mastered and executed bespoke production processes for client deliverables using company platforms.
Sales Agent
Haulla E-Cube Labs
04.2022 - 06.2022
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Utilized CRM software (HubSpot) to manage customer accounts and track performance metrics.
- Successfully closed a sale during the training period.
Operations Associate
Quantum Leap Logistics
12.2016 - 10.2017
- Built relationships with external stakeholders to establish seamless operations.
- Performed wide-ranging administrative, financial and service-related functions.
- Participated in process mapping exercises to identify bottlenecks, proposing solutions to enhance efficiency and productivity.
Education
Bachelor of Science - Marketing Management
De La Salle University
Manila, Metro Manila, Philippines 04.2001 -
Skills
Certification
Certified TMTO Trainer, Smartly.io
Timeline
Licensed Financial Advisor, Pru Life UK
02-2024
Senior Project Manager
Smartly.io
05.2023 - Current
Certified TMTO Trainer, Smartly.io
05-2023
Managed Service Support
Smartly.io
06.2022 - 05.2023
Sales Agent
Haulla E-Cube Labs
04.2022 - 06.2022
Operations Associate
Quantum Leap Logistics
12.2016 - 10.2017
Bachelor of Science - Marketing Management
De La Salle University
04.2001 -
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