Administrative leaders offer experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture,. An experienced office management and administration professional has experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
13
13
years of professional experience
Work History
Administrative Supervisor
Makati Development Corporation
3 2014 - Current
Streamlined project operations and boosted team efficiency through effective administration and supervision
Expedited the procurement of construction permits and clearances, ensuring project adherence to regulatory standards
Crafted detailed reports and correspondence to facilitate informed decision-making and clear communication
Managed utility bill payments with precision, guaranteeing punctual and correct settlements for essential services
Enhanced operational productivity by refining warehousing, resource management, and service operations
Strengthened on-site security protocols to protect personnel, assets, and project integrity
Cultivated a collaborative workplace atmosphere through team-building activities and conflict resolution strategies
Implemented timekeeping systems to monitor attendance, driving workforce punctuality and productivity
Ensured strict compliance with corporate quality, environmental, health, and safety policies
Coordinated service vehicle logistics, including maintenance and scheduling, to meet project demands
Managed legal documentation, including permits, licenses, and insurance, to mitigate risks and maintain legal compliance
Audited manpower expenses and maintained financial records for budget transparency
Administered petty cash replenishment via SAP to finance project necessities
Maintained exemplary work standards in line with the Integrated Management System (QESH)
Developed and executed security, timekeeping, recruitment, and warehouse management policies
Established project-specific protocols to ensure organizational efficiency and goal alignment
Serve as the primary point of contract for employees regarding HR Issues, providing guidance and support
Ensure adherence to HR Policies and procedures across the organization, promoting consistency and compliance
Collaborate closely with various department and managements to address staffing requirements and resolve conflicts effectively
Support organizational objectives by contributing to workforce management strategies and facilitating employee development initiatives.
Trade Officer
TWOCOM PHILIPPINES CORPORATION
11.2012 - 01.2014
Conducted market research to identify new business opportunities
Explained the advantages of the company's products and services to prospective clients and followed up to close business deals
Responded to client inquiries regarding products in a timely fashion
Provided logistical and administrative support for smooth program activities
Participated in industry forums, client discussions, and conferences as a representative of the organization
Managed customer calls and appointments effectively for new business opportunities
Maintained an efficient filing system for logistics and administrative documents
Administered and maintained inventory control program systems and electronic property management.
Logistic Assistant
TRANE INGERSOLL RAND
03.2012 - 08.2012
Ensured a smooth importation process
Communicated effectively with International Logistics Coordinator (Trane & non-Trane ILC)
Provided shipment updates to all concerned parties, including sales engineers, customer reps, service, accounting, and warehouse
Accounted for all imported orders and ensured they were correctly addressed
Assisted in determining the optimal level of inventory needed to meet customer expectations while meeting company objectives
Controlled the office supplies inventory and ensured the proper utilization of resources
Provided support in all aspects of logistics, including order processing, shipping, and receiving.
Documentation Associate
MAERSK GLOBAL SERVICE
08.2011 - 01.2012
Contract creation
Analyzing specific instructions, the clients recommend
Interface with origin offices to resolve issues in daily operations
Deliver performance on timeliness, accuracy, and productivity, and ensure global KPIs are met
Follow up on daily jobs in Right-Fax and MCS and ensure MODS processing is as per the specific IOP
Follow up and reply to emails in MCS, APM or phone calls courteously and professionally
Share experience with team leader and teammates and absorb the good suggestions from other colleagues
Attend weekly team meeting upon request
Work closely with team leader to meet Critical Success Factors
Ensure to follow company policies and guidance as per staff handbook
Perform other job-related duties as required and assigned
Constantly review standard working procedures within team leader
Familiarize and ensure the new SOPs are understood and being followed
Constantly review standard working procedures within your areas and update timely whenever necessary
Advise team members of new IOPs and make sure they are being followed.