IRYL MAE MILLIONES
Digos City
Summary
Over two years of experience in administrative support and telemarketing, specializing in task organization, communication management, and team assistance. Proven track record in sales and customer service, delivering tailored solutions that boost client satisfaction and foster positive relationships. Committed to streamlining processes and driving business growth through effective support.
Overview
6
6
years of professional experience
Work History
Real Estate Listing Agent
Direct Client
03.2024 - 06.2024
- Posting clients properties for rental through Zillow, Craiglist, and Homes.com.
- Monitored online postings about current inventory in order to gauge public interest.
Freelance Crowd Source Worker
Toloka, Clickworker and Remotasks
Digos City
10.2021 - 06.2024
- Do micro tasks that support new AI products and research.
- Completed various micro-tasks for online platforms efficiently and accurately.
- Reviewed instructions carefully to ensure task compliance and quality standards.
Sales & After-Sales Admin
KURASHIKI EQUIPMENT PHILIPPINES CORP.
Davao City
07.2019 - 09.2021
- Managed day-to-day administrative tasks to ensure efficient branch operations.
- Coordinated travel arrangements for executives, including flights, accommodations, and allowances.
- Handled after-sales customer service as the primary contact for client inquiries.
- Processed branch accounting and financial reporting, including operational expenses and reimbursements.
- Received cash and check payments from clients, ensuring accurate deposits into company accounts.
- Fielded telephone calls to prospective clients through telemarketing initiatives.
- Managed social media accounts to enhance engagement and address client inquiries.
- Achieved over three million dollars in sales through collaborative team efforts.
Intake Specialist Agent | Call Center Agent
EAV OUTSOURCING SERVICES
Digos City
05.2018 - 07.2019
- Qualified and assisted US-based clients with SSI and SSDI eligibility assessments.
- Facilitated smooth application processes to enhance client experience.
- Conducted initial assessments to determine client needs and service eligibility.
- Maintained accurate client records in the electronic management system.
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Consistently achieved daily quotas by qualifying 10 client leads.
Education
Some College (No Degree) - BOOKKEEPING
- Online Learning and MOOCs
- Completed online course on Introduction to Bookkeeping
Associate of Science - Information Technology
04-2017
Units Earned: 201
- Ranked in Top 1 of class
- Graduated as Salutatorian
- Passed the National Certification III of Graphics Design
High School -
04-2015
- Ranked in Top 1 of class
Elementary School -
04-2011
- Ranked in Top 3 of class
Skills
- Email management and optimization
- Calendar and meeting scheduling
- Research and data entry
- Social media management
- Telemarketing and cold calling
- Customer service support
- Google Workspace proficiency
- Microsoft Office suite
- Graphic design skills
- Quickbooks
Timeline
Real Estate Listing Agent - Direct Client
03.2024 - 06.2024
Freelance Crowd Source Worker - Toloka, Clickworker and Remotasks
10.2021 - 06.2024
Sales & After-Sales Admin - KURASHIKI EQUIPMENT PHILIPPINES CORP.
07.2019 - 09.2021
Intake Specialist Agent | Call Center Agent - EAV OUTSOURCING SERVICES
05.2018 - 07.2019
TECHNICAL EDUCATION AND SKILLS DEVT AUTHORITY - Some College (No Degree), BOOKKEEPING
DIGITAL SYSTEMS COLLEGE OF SCIENCE AND TECHNOLOGY - Associate of Science, Information Technology
DIGOS CITY NATIONAL HIGH SCHOOL - High School,
ARCAFLOR MANIAPAO ELEMENTARY SCHOOL - Elementary School,