Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Knowledgeable interpreter with strong foundation in language translation and interpretation. Successfully facilitated clear communication across diverse audiences, enhancing mutual understanding. Demonstrated expertise in linguistic precision and cultural sensitivity.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Translator and Interpreter
China Water Resources BeiFang Investigation, Design & Research Co., Ltd (BIDR)
Collaborated with project teams to refine translation processes, enhancing workflow efficiency.
Interpreted live meetings and conferences, facilitating effective communication between parties.
Reviewed translated materials for consistency and adherence to client specifications.
Implemented feedback mechanisms to continuously enhance translation quality and client satisfaction.
Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
Interpreted spoken and written languages other than English and vice versa.
Assisted foreign language-speaking clients with inquiries.
Assisted legal teams in navigating complex cases involving non-English speakers, providing accurate translation of testimonies and evidence materials.
Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
Researched cultural etiquette and specific use of slang words.
Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Interpreted conversations between foreign language-speaking clients and others.
Assisted foreign language-speaking clients with inquiries.
Front Service Crew, Assistant Captain
SaSa Seafood Restaurant
Learned how to approach customers in a friendly way, assigned to record the daily stocks of products and was taught how to operate a POS System for ordering.
Coordinated logistics for crew assignments, optimizing workflow and resource allocation.
Monitored equipment usage and maintenance schedules to ensure operational readiness.
Supported training initiatives for new crew members, enhancing team performance and efficiency.
Efficiently managed multiple tasks simultaneously without sacrificing attention to detail or overall quality.
Assisted with inventory management, helping to maintain accurate records of materials and equipment usage.
Trained new crew members on company policies and procedures, fostering a supportive learning environment.
Office Admin
Dee Enterprise
Basic computer knowledge using Microsoft Office.
Assisted in office administration and client communication to help manage auditors' workload.
Worked collaboratively with other office staff members to ensure comprehensive coverage of all administrative tasks related to the switchboard function.
Streamlined administrative tasks such as filing, data entry, and document management to improve overall office organization.
Oversaw day-to-day administrative tasks such as managing calendars, handling correspondence, and maintaining office supplies inventory levels.
Education
SPM -
SMK St. Francis Convent
Kota Kinabalu , Sabah , Malaysia .
UPSR -
SJKC Chung Hwa K.K
Kota Kinabalu , Sabah , Malaysia
Skills
Fluent Bilingualism
Microsoft Office Experienced
Effective Time Management Experienced
Ability to Multitask Experienced
Customer Service Experienced
Fast Learner Experienced
Flexibility and Adaptability Experienced
Continuous Learning Mindset
Bookkeeping
Payroll Processing
Data Inputting
Audit Preparation
LANGUAGES
Bahasa Melayu
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)
Tagalog
Advanced (C1)
Hiligaynon
Advanced (C1)
Indonesian
Advanced (C1)
Timeline
Translator and Interpreter
China Water Resources BeiFang Investigation, Design & Research Co., Ltd (BIDR)
Laboratory Training at Soil and Water Research Department AZERSU "Sukanal" Scientific Research and Design InstituteLaboratory Training at Soil and Water Research Department AZERSU "Sukanal" Scientific Research and Design Institute
Architecture Design Assistant at East China Architectural Design & Research Institute Co., Ltd.Architecture Design Assistant at East China Architectural Design & Research Institute Co., Ltd.