Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

IRISH GAYLE C. BASILIO

Brgy. Talon Dos, Las Piñas City

Summary

Experienced Sales Representative with over 10 years of experience in Fast Moving Consumer Goods . Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Product Manager

Htech Corporation
06.2023 - Current
  • Set a clear vision, goals, and roadmap for the product in alignment with company objectives.
  • Conduct market research by analyzing industry trends, customer needs, and competitor products to inform product decisions.
  • Develop and maintain a roadmap outlining major features, timelines, and priorities for development.
  • Work closely with engineering, design, marketing, and sales teams to bring products to life.
  • Collect input from stakeholders, customers, and market research to prioritize product features and enhancements.
  • Develop Terms of Reference, Translate requirements into detailed technical specifications for the development team.
  • Oversee product development process, ensuring milestones are met and objectives align with the roadmap.
  • Continuously collect user feedback post-launch to inform ongoing improvements and future product iterations.
  • Set pricing and positioning strategies, Collaborate with sales and marketing to define pricing, packaging, and positioning for competitive advantage.
  • Represent the product in meetings with stakeholders, customers, and the media to build awareness and engagement.
  • Work with QA teams to ensure product quality and resolve any issues before launch.
  • Monitor and analyze product performance, Track key performance indicators (KPIs) and user feedback to evaluate product success and areas for improvement.
  • Manage product launches, including marketing, sales enablement, and customer support.

Strategic Sales Associate

Microimaging Sales and Services Inc
11.2018 - Current
  • Grow business in assigned territory by managing and opening new and existing accounts
  • Improved operations through consistent hard work and dedication
  • Accomplished distribution, availability, and presence of brands in territory
  • Maintains and expands relationships with strategically important key accounts
  • Meets assigned targets for profitable sales volume and strategic objectives on existing accounts
  • 2-4 client visits per day
  • 15 client calls (work from home basis due to COVID19)
  • Encode client calls to Goanvas application
  • Manage project-based personnel
  • Monitor daily output of project-based personnel
  • Work hand in hand with Technical Solutions Team especially during Product Presentation
  • Up to date knowledge of Products and Services offered
  • Generate new accounts
  • Give applicable recommendations to customers base on their requirement
  • Send Proposals and Brochures
  • Update sales pipeline weekly
  • Maintain clean record of customer's Accounts Receivable thru regular follow-ups
  • Update Collection Report weekly
  • Monitor and coordinate closely with sales administrative staff on sending monthly billing to customers for outsourced services
  • Attend Supplier meeting on existing and new accounts
  • Join Pre-bid and Bid presentations for Government and Non-Government Organizations
  • Coordinate delivery/shipment of client orders
  • Canvass courier service for provincial deliveries
  • Organize client meeting thru online presentation especially during COVID19 (via MS Teams, Google Meet, Zoom)
  • Attend Webinars to increase and maintain products knowledge
  • Conduct initial scoping for outsourced services requirement
  • Monitor after sales support by calling/visiting existing accounts
  • Maintains high customer satisfaction ratings that meet company standards
  • Create Service Ticket for Customer Support request
  • Process supplier accreditation for new customers
  • Process renewal accreditation to existing customers
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Adhered to social distancing protocols and wore mask or face shield

Financial Advisor

Sun Life Financial
11.2017 - 11.2019
  • Sell and promote company products
  • Set appointment with possible client
  • Minimum of 15 Cold calls daily
  • Attend trade shows and exhibit to expand network
  • Send proposal
  • Attend training and seminars to enhance skills and knowledge on company products
  • Maintain good relationship with clients by calling and giving updates on trends
  • Conduct Financial Planning presentation both on individual and groups
  • Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans
  • Delivered strategic investment advice for individual and corporate clients
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts
  • Worked with clients to support understanding of rationale and details of financial strategies
  • Facilitated presentation and recommendation of services by optimizing client relationships
  • Expanded customer base through community outreach and strategic business partnerships
  • Improved operations through consistent hard work and dedication

Sales Executive

Acton TechnoPhils, Inc
11.2011 - 06.2017
  • Identify business opportunities by identifying prospects and analyzing sales options
  • Sell products by establishing contact and developing relationships with prospects; recommend options
  • 2 client visits daily
  • Demonstrating and presenting products
  • Maintaining client database
  • Provide customers with quotations
  • Negotiate terms of agreement and close sales
  • Reviewing sales performance
  • Negotiating contracts and packages
  • Aiming to achieve monthly and annual targets
  • Maintains relationships with clients by providing support, information and guidance
  • Identify new product trends by attending exhibitions, market activities, competitors and regular internet monitoring thru social media, online shops, and other possible sources
  • To be able to work with team and achieve desired results
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close

Marketing Services Assistant

Meat Processing Supplies Inc
10.2007 - 10.2011
  • Attends to customer inquiries
  • Responsible for booking and invoicing of orders
  • Prepares samples and price quotations for old and new customers
  • Records daily, weekly, monthly and annual sales
  • Handles and maintains stock inventory system for easy retrieval of stock level
  • (isystem)
  • Keep files of customer records
  • Conducts physical inventory with warehouse staffs every 2 weeks
  • Updates customers on delivery status
  • Coordinates with distribution department for updates on delivery status
  • Records daily collection report
  • Keeps track record of post dated check payments
  • Update customers on new products and prices.
  • Conducted research, gathered information from multiple sources and presented results

Sales and Marketing Assistant

MagiNet Phils. Inc
10.2006 - 04.2007
  • Handles all Marketing Collaterals and inventories
  • Coordinates with local and international staff
  • In charge of Pay-Per-View movies provided on different Hotels worldwide
  • Process distribution of Marketing Collaterals such as; Prepaid Cards, User Guides, Brochures and other company materials
  • Deals with vendors from time to time
  • Process (PO) Purchase order and (RCP) request for Check Payment
  • Organized systematic filing of documents and updates for easy retrieval
  • Helps in organizing events and other company exposures
  • Process request and endorsements
  • Helps in quality control
  • Checks accountability of Promo Materials and other stocks
  • Facilitates in setting up database of company clients and suppliers.
  • 10 cold calls daily

Education

Associate of Arts - Digital Marketing

CIIT Philippines: College of Arts And Technology
Quezon City, Metro Manila, Philippines
05-2023

Bachelor of Science - Business Administration Major in Marketing

AMA Computer College
Makati City
2005

Bachelor of Science - Major in Food Technology

Philippine Women’s University
Metro Manila
2001

High School Diploma -

University of Perpetual Help Rizal
Las Pinas City
1999

GED -

Elementary Level Divine Light Academy
Las Pinas City
1995

Skills

  • Self-motivated professional
  • Collaboration
  • Flexible & Adaptable
  • Customer Service
  • Key Account Management
  • Aftermarket Sales

Certification

  • Personality Development, John Robert Powers (January 19, 2000)
  • English Conversation Fluency III, Speechpower, Taft ave., Manila (June 15 – July 22, 2000)
  • Practicum – Prudential Guarantee, Legaspi Village, Makati City. (January-April 2003)
  • Customs, Practices and Documentation – AMA Computer College, Makati City. (August 13, 2004)
  • Diction@Work AMA Computer College, Makati City. (August 16, 2004)
  • Dale Carnegie Course – Dale Carnegie Training Center, Ortigas. (October 2006 – January 2007)
  • Advance MS Excel 2013 – Informatics Philippines (July 25 – August 1, 2015)
  • START (Sun Life Track for Advisor Rookie Training (February 5-6, 2018)
  • Info Input Solution – via Webinar (June 15, 2020)

Languages

English
Bilingual or Proficient (C2)

Additional Information

ON-THE-JOB-TRAINING


  • Prudential Guarantee – Palanca st., Legaspi Village, Makati City. (January 2003- April 2003)


CHARACTER REFERENCES

1. Arcel Magarro – Sales Manager

Asia Primera

Contact no. (0916) 346 0999


2. Astrid S. Lopez – Associate Network Consultant

NCS Pte Ltd.

Contact no. (+65) 9754 6792


3. Roummel Vicera – HR Systems and Services Head

Global Payments Inc.

Contact no. (0917) 869 4425

Timeline

Product Manager

Htech Corporation
06.2023 - Current

Strategic Sales Associate

Microimaging Sales and Services Inc
11.2018 - Current

Financial Advisor

Sun Life Financial
11.2017 - 11.2019

Sales Executive

Acton TechnoPhils, Inc
11.2011 - 06.2017

Marketing Services Assistant

Meat Processing Supplies Inc
10.2007 - 10.2011

Sales and Marketing Assistant

MagiNet Phils. Inc
10.2006 - 04.2007

Associate of Arts - Digital Marketing

CIIT Philippines: College of Arts And Technology

Bachelor of Science - Business Administration Major in Marketing

AMA Computer College

Bachelor of Science - Major in Food Technology

Philippine Women’s University

High School Diploma -

University of Perpetual Help Rizal

GED -

Elementary Level Divine Light Academy

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IRISH GAYLE C. BASILIO