Detail-oriented professional with proven skills in packing efficiency, quality inspection, and machinery operation. Committed to optimizing workflows and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Repacker
JNT Parcels
HXXG+GWR, Binondo, Manila
03.2023 - 09.2024
Packaged items for safe transport, ensuring timely delivery to customers.
Inspected parcels for damage, maintaining quality standards to minimize returns.
Operated packing machinery to enhance productivity and accuracy.
Collaborated with team members to achieve daily workload goals, enhancing team productivity.
Communicated with supervisors about inventory needs and workflow issues.
Call Center Agent, Inbound Sales
Alorica
RR+H6W, Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City
03.2024 - 04.2024
Updated knowledge of current promotions and offers to provide accurate information to customers.
Assisted customers with product inquiries, leading to increased sales opportunities.
Collaborated with team members to improve service delivery and customer satisfaction.
Addressed customer inquiries, questions, and concerns to consistently deliver quality service and meet performance benchmarks..
Parcel Encoder
Sunjoy Tower 5
354 Juan Luna St, Binondo, Manila
02.2022 - 02.2023
Digitized documents using advanced scanning technology, enhancing accuracy in data management.
Organized digital files to facilitate quick access and retrieval for team members.
Trained new staff on digitization processes and best practices, ensuring consistency in operations.
Implemented system updates to improve the digitization workflow and efficiency.