Iris Tercio
Dumaguete ,Negros Oriental Philippines
Summary
I am a detail-oriented and organized individual with experience in customer service, administrative tasks, and coordination. I value time, productivity, and meeting deadlines. I am passionate about Social Media Management and Virtual Assistance, and I am eager to use my communication, creativity, and organizational skills to help businesses grow their online presence.
Overview
1
1
Certification
10
10
years of professional experience
Work History
BAKER
YAMAZAKI PAN
Aichi Nagoya City
10.2024 - 08.2026
- Followed production procedures, organized materials, maintained accurate workflows, and ensured cleanliness and quality standards. Developed strong attention to detail, time management, teamwork, and organizational skills transferable to virtual assistance and administrative support.
CUSTOMER SERVICE OF FREIGHT FORWARDING
LX PANTOS PHILIPPINES INC.
Taguig City
07.2019 - 03.2024
- Coordinated with international clients and partners, managed import/export documents, monitored shipment schedules, and provided status updates via email and phone. Arranged truck bookings, tracked deliveries, and handled administrative tasks—skills relevant to virtual assistance, email management, and client support.
TRUCKING ASSISTANT | LOGISTICS AND ADMINISTRATIVE SUPPORT
Freight, Management Worldwide Services Inc.
Makati City, Philippines
02.2018 - 07.2019
- Followed production procedures, organized materials, maintained accurate workflows, and ensured cleanliness and quality standards. Developed strong attention to detail, time management, teamwork, and organizational skills transferable to virtual assistance and administrative support.
CUSTOMER SERVICE REPRESENTATIVE
Fortune Meadows B2B Inc.
Makati City, Philippines
02.2017 - 12.2017
- Coordinated with international partners to manage import documentation and pre-alert documents, processed shipment records, responded to client inquiries via email and phone, and provided timely shipment status updates. Utilized communication, administrative, and coordination skills to support daily operations—skills directly transferable to virtual assistance, including email management, data entry, document processing, and client support
Education
Bachelor of Science - Customs Administration (BSCA)
Philippine Maritime Institute (PMI) Colleges
Quezon City01-2016
Froilan Alabat Alanano Memorial High School (FAAMHS)
01-2012
Bagacay Elementary School
01-2008
Skills
Social Media Management
Content Creator
Graphic Designer
Data Entry
Certification
- · Participicated in general virtual assistance training (5-8hrs)
OTHER QUALIFICATIONS:
- Completed the in-house training in Microsoft Office (Word, Excel, Power Point etc.)
- On-The-Job-Training (OJT) 2015 at G & P Global Pacific International Freight Logistics Inc.
- Created content calendar sample
- Created promotional poster sample
Timeline
BAKER
YAMAZAKI PAN
10.2024 - 08.2026
CUSTOMER SERVICE OF FREIGHT FORWARDING
LX PANTOS PHILIPPINES INC.
07.2019 - 03.2024
TRUCKING ASSISTANT | LOGISTICS AND ADMINISTRATIVE SUPPORT
Freight, Management Worldwide Services Inc.
02.2018 - 07.2019
CUSTOMER SERVICE REPRESENTATIVE
Fortune Meadows B2B Inc.
02.2017 - 12.2017
Bachelor of Science - Customs Administration (BSCA)
Philippine Maritime Institute (PMI) Colleges
Froilan Alabat Alanano Memorial High School (FAAMHS)
Bagacay Elementary School