IRENE MONTERO
Paranaque City,Philippines
Summary
Dedicated hospitality professional with experience in banquet service, food and beverage operations, Hotel reception. Skilled in guest relations, customer service, cash handling, order management, and team player in fast-paced hotel and restaurant. Seeking to contribute strong hospitality and service skills in a dynamic organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of the house (FOH)
XO 46 Heritage Bistro
Paranaque City
08.2025 - 05.2026
- Served and assisted 50–80 guests daily while maintaining efficient and courteous front-of-house service.
- Answered telephone calls and emails to assist guests in making reservations.
- Managed daily operations, ensuring seamless service delivery in fast-paced environment.
- Gathered customer feedback to identify areas for improvement and enhance dining experience.
Banquet Server
Solaire Resort Entertainment City
Parañaque
06.2024 - 08.2025
- Provide excellent food and beverage service during high volume operations.
- Set up dining areas, service stations, and banquet equipment.
- Maintain cleanliness and proper handling of linens, cutlery, and tableware.
Food Attendant/Receptionist
Ascott Bonifacio Global City,
Taguig
08.2023 - 02.2024
- Greeting guests and provide exemplary service while also ensuring customer satisfaction.
- Provide menu and information to the guests, menu recommendations, received orders and coordinated with the kitchen efficiently.
- Organized table settings and replenished cutlery prior to service commencement.
Hospitality Intern
Flavors of Cavite foodhouse
07.2022 - 07.2022
- Completed 200-hour hospitality internship.
- Organized an anniversary event, gathered all food suppliers, table setting, set up cutleries glasses and decorations for event.
- Assisted in daily operations, ensuring high standards of customer service and satisfaction.
Education
Bachelor of Hospitality Management Services -
Parañaque City College
2023
High School Diploma -
San Francisco National High School
Quezon City 2019
Skills
- Food & Beverage Operations
- Guest Relation and Customer Service
- Attention to Detail
- POS Operations and Cash Handling
- Table Set-up and Service
- Banquet Operations
- Team Collaboration
Certification
- National Certificate II in Food and Beverage Services 2023 – 2028
- National Certificate II in Housekeeping 2022 – 2027
References
- Dianne Acosta | Operation Area Manager | 09958690846
- Joan Lofranco | Associate Banquet Service | 09617253054
- Trixia June Layo | HR Admin | 0995102257
Timeline
Front of the house (FOH)
XO 46 Heritage Bistro
08.2025 - 05.2026
Banquet Server
Solaire Resort Entertainment City
06.2024 - 08.2025
Food Attendant/Receptionist
Ascott Bonifacio Global City,
08.2023 - 02.2024
Hospitality Intern
Flavors of Cavite foodhouse
07.2022 - 07.2022
Bachelor of Hospitality Management Services -
Parañaque City College
High School Diploma -
San Francisco National High School