Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

IRENE LABADOR

PROFESSIONAL CAREGIVING
Valenzuela, Metro Manila

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Supervisor

GP'S DIAGNOSTIC TRADING
07.2023 - Current
  • Resolved conflicts among team members promptly, maintaining harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in field.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Administrative Officer

GP'S DIAGNOSTIC TRADING
02.2021 - 06.2023
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Expedited decision-making processes by preparing detailed reports that presented relevant data in easily digestible format.
  • Improved communication within organization through regular updates on policies, procedures, and key events.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Office Staff Assistant

GP'S DIAGNOSTIC TRADING
03.2019 - 01.2021
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
  • Streamlined invoice processing procedures to ensure timely payment of customer while minimizing errors in financial records.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed calendars and scheduled appointments for multiple managers resulting in better time management across team.
  • Provided administrative support to multiple departments as needed, demonstrating flexibility and adaptability within dynamic office environment.
  • Organized travel arrangements for staff members attending conferences or meetings, ensuring smooth logistics and minimizing expenses.
  • Contributed to positive work environment through effective communication skills and proactive problem-solving abilities.
  • Provided exceptional customer service to clients over phone and email communications, leading to improved client satisfaction ratings.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Education

Bachelor of Science - Professional Caregiving

St.Augustine School of Nursing
Quezon City, Metro Manila, Philippines
04.2001 -

No Degree - Bachelor Of Medical Laboratory Science (BMLS)

Our Lady of Fatima University
Valenzuela, Metro Manila, Philippines
04.2001 -

No Degree - Bachelor Of Medical Laboratory Science (BMLS)

St. Scholastica’s College Tacloban
Tacloban City, Province Of Leyte, Philippines
04.2001 -

No Degree - Information Technology

Palompon Institute of Technology
Palompon, Province Of Leyte, Philippines
04.2001 -

Skills

Strategic Planning

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Certification

NC II IN CAREGIVING

Timeline

NC II IN CAREGIVING

04-2024

Supervisor

GP'S DIAGNOSTIC TRADING
07.2023 - Current

Administrative Officer

GP'S DIAGNOSTIC TRADING
02.2021 - 06.2023

Office Staff Assistant

GP'S DIAGNOSTIC TRADING
03.2019 - 01.2021

BASIC LIFE SUPPORT WITH AED CERTIFICATION,PHILIPPINE EMERGENCY MEDICAL FIRST RESPONDERS INC.

03-2018

FIRST AID CERTIFICATION,PHILIPPINE EMERGENCY MEDICAL FIRST RESPONDERS INC.

03-2018

Bachelor of Science - Professional Caregiving

St.Augustine School of Nursing
04.2001 -

No Degree - Bachelor Of Medical Laboratory Science (BMLS)

Our Lady of Fatima University
04.2001 -

No Degree - Bachelor Of Medical Laboratory Science (BMLS)

St. Scholastica’s College Tacloban
04.2001 -

No Degree - Information Technology

Palompon Institute of Technology
04.2001 -

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