Aesthetics
Ira Von Elnar
Registered Nurse, And CPD Certified Semi-Permanent Makeup Artist
Dumaguete City, Negros Oriental
Summary
Dedicated nurse and semi-permanent makeup artist professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Semi-Permanent Makeup Artist (Aesthetics)
Pretty Pix Aesthetics (Self-Employed)
Dumaguete
06.2022 - Current
- Increased customer satisfaction.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with team members to achieve target results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with customers to understand needs and provide excellent service.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Adhered to social distancing protocols and wore mask or face shield.
- Carried out day-to-day duties accurately and efficiently.
Financial Advisor
Pru Life U.K.
Dumaguete
09.2010 - Current
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Performed due diligence and valuation processes.
- Delivered strategic investment advice for individual and corporate clients.
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
- Guided clients through compiling important financial histories and documentation for evaluation.
- Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
- Used coordination and planning skills to achieve results according to schedule.
Registered Nurse Volunteer
Negros Oriental Provincial Hospital
Dumaguete
08.2009 - 08.2010
- Provided support and companionship to patients in need of assistance.
- Assisted primary care provider with procedures by preparing appropriate instruments and sterile field.
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
- Transported patients and helped with discharge procedures.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Prepared and sterilized instruments to help physician get ready for procedures.
- Weighed patients and took blood pressure and vital signs to assist nursing staff.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Educated patients on infection and disease control, family planning and new baby care to promote community health and wellness.
- Adhered to policies and procedures to promote hospital mission and vision.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Reported patient requests, concerns and other observations to staff.
- Supplied care instructions and educational materials to inform patients of care plan and next steps.
- Assessed and offered nursing advice to patients with medical complaints or concerns and responded to requests for assistance.
Customer Service Representative
Teletech
Dumaguete
03.2009 - 08.2009
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and analyzed customer information to prepare product or service reports.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Implemented and developed customer service training processes.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
ESL Teacher
Metro Dumaguete College
Dumaguete
11.2008 - 03.2009
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Created new lesson plans based on course objectives.
- Educated students in basics of English grammar and conversational speaking.
- Encouraged students to deepen knowledge with additional learning opportunities.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Conducted skills assessments to uncover performance gaps.
- Assigned lessons and corrected homework.
- Personalized instruction based on needs, interests and capabilities of individual students.
- Cultivate partnerships with vocational training companies when advocating for refugee placements.
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Improved instruction methods by using various assessment tools and strategies.
- Balanced instruction, demonstration and personal work time for optimal student learning.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Conducted group lectures and small-group instruction to teach and reinforce concepts.
Education
Bachelor Of Science - Nursing
Silliman University
Dumaguete City, Negros Oriental 06.2003 - 04.2008
CPD Certified - Semi Permanent Makeup
Argonza Aesthetics And Dermopigmentation Academy
Makati, Metro Manila, Philippines 02.2022 - 05.2022
Skills
Permanent makeup
Accomplishments
- Resolved product issue through consumer testing.
- Achieved client satisfaction by completing tasks services with accuracy and efficiency.
- Documentation - Ensured charting accuracy through precise documentation.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
- Patient Care - Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to patients.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
Pru Life U.K. Awards:
Affiliations
Philippine Nurses Association
Haggai International
Kiwanis International
Interests
Beauty
Skin Care
Cosmetic Tattoo
Nursing
Listening
Art
Connecting with people
Software
Microsoft Word
Canva
Certification
CPD Semi-Permanent Makeup
Timeline
Semi-Permanent Makeup Artist (Aesthetics)
Pretty Pix Aesthetics (Self-Employed)
06.2022 - Current
CPD Certified - Semi Permanent Makeup
Argonza Aesthetics And Dermopigmentation Academy
02.2022 - 05.2022
CPD Semi-Permanent Makeup
02-2022
Financial Advisor
Pru Life U.K.
09.2010 - Current
Registered Nurse Volunteer
Negros Oriental Provincial Hospital
08.2009 - 08.2010
Customer Service Representative
Teletech
03.2009 - 08.2009
ESL Teacher
Metro Dumaguete College
11.2008 - 03.2009
Bachelor Of Science - Nursing
Silliman University
06.2003 - 04.2008
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