Inocencio Bacasno Martino
Taguig City,Philippines / NCR
Summary
Professional dining and customer service skills with strengths in guest care, order taking and service organization. Calm during busy shifts, attentive to health and safety and focused on positive dining experiences.
Overview
3
3
Languages
1
1
Certification
27
27
years of professional experience
Work History
Dining Staff (Resigned)
Full Circle Pizza Pasta Incorporated
Makati City, Philippines
08.2024 - 10.2024
- Guided customers to their tables for a pleasant dining experience.
- Present the Menu and make a recommendation about the food and special menu for today
- Served food and beverages to customers promptly and efficiently
Dining Staff (Resigned)
Banana Leaf Curry House
Makati City, Philippines
10.2019 - 02.2020
- Responsible of assist the customer to their table.
- Present the Menu and make a recommendation about the food and special menu for today
- Serving and Bussing and make some addition to thecustomer to give them what they want and what they need
Catering Assistant
Sodexo Catering Service Incorporated
Bandar Enstek, Malaysia
05.2016 - 05.2019
- Responsible for organized dining area and food inBin Marie and to serve the food to thestudent, teachers and staff and organized thefunction for the reservation
Catering Assistant
Hana Libyan Catering Service Incorporated
Serti Oil, Libya
12.2013 - 11.2014
- Responsible for organized the table in dining areaand buffet area for the Staff
- And also giving and serving them what they want.
Receptionist
Amwaj Catering Service Incorporated
Dukhan, Qatar
05.2010 - 05.2012
- I was assigned as Receptionist I’m the one who handlessome paper works organized the meeting room andgreeting some of the staff from day-to-day basis
- Receiving some equipment’s from the company’s dealerand Inventory all the stock from weekly and monthly
- Calling and receiving some phone calls and contactingevery division head or staff about the appointments/meetings
Waiter
Middle East Group LLC
Abu Dhabi, United Arab Emirates
11.2005 - 12.2008
- Responsible of taking order and serve foods and drinks tothe customer
- Maintain cleanliness of dining area
- And knows I follow the service sequence of the restaurant
Server / Captain Waiter
Country Waffles Incorporated
Quezon City, Philippines
04.2003 - 04.2004
- Responsible of taking order and serve the food and drinks to the customer
- Organizing the function for every event andwhich how many staff needed in the event
- Maintain cleanliness of dining area
- I follow the service sequence of the Restaurant
Waiter / Bartender
The Good Earth Tea Room Restaurant
MAKATI CITY, Philippines
10.2002 - 03.2003
- Responsible of taking order and serve the food and drinks to the customer and mixing an alcoholic drinks to serve in their respective guest/customer
- Maintain cleanliness of dining area
- knows I follow the service sequence of the Restaurant
Salesman
Jazirat S'Maa Fashioned Co. LTD.
Al Khobar, Saudi Arabia
05.1999 - 06.2002
- Responsible for promoting and selling the clothes tothe Guest and inventory weekly and monthly products
- And giving them what they want about the size ofthe clothes
- Created customer-friendly sales environment.
- Actively listened to customer concerns and queries.
- Handled customer objections with professionalism, consolidating consumer trust.
Promo Assistant
Starworks Corporation
MAKATI CITY, Philippines
11.1997 - 11.1998
- • Responsible for promoting and selling the clothes tothe customer and inventory weekly and monthly products
Education
Higher National Diploma - Secondary Course
Arellano University (JASHS)
Philippines01-1992
Certificate of Higher Education - Electronic Computer Technician
Tolentino Technical Institute
Mandaluyong CitySkills
- Table setup
- Customer service
- Guest interaction
- Service sequence
- Communication skills
- Menu presentation
- Order taking
- Food service
- Event coordination
- Team coordination
- Problem-solving
- Willingness to learn
- Calm under pressure
- Commitment to excellence
- Public speaking
- Customer focused
- Analytical and critical thinking
- Health and safety awareness
- Complaint handling and resolution
- Public Relations
Languages
English
Intermediate
B1
Tagalog
Upper Intermediate
B2
Arabic
Beginner
A1
Certification
- Training for Food Safety and Hygiene in Kuala Lumpur Malaysia
Hobbies and interests
- Reading Books
- Playing Basketball.
- watching movies
Timeline
Dining Staff (Resigned)
Full Circle Pizza Pasta Incorporated
08.2024 - 10.2024
Dining Staff (Resigned)
Banana Leaf Curry House
10.2019 - 02.2020
Catering Assistant
Sodexo Catering Service Incorporated
05.2016 - 05.2019
Catering Assistant
Hana Libyan Catering Service Incorporated
12.2013 - 11.2014
Receptionist
Amwaj Catering Service Incorporated
05.2010 - 05.2012
Waiter
Middle East Group LLC
11.2005 - 12.2008
Server / Captain Waiter
Country Waffles Incorporated
04.2003 - 04.2004
Waiter / Bartender
The Good Earth Tea Room Restaurant
10.2002 - 03.2003
Salesman
Jazirat S'Maa Fashioned Co. LTD.
05.1999 - 06.2002
Promo Assistant
Starworks Corporation
11.1997 - 11.1998
Higher National Diploma - Secondary Course
Arellano University (JASHS)
Certificate of Higher Education - Electronic Computer Technician
Tolentino Technical Institute