Iaresclaire Francisco
San Mateo
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills, excels in working effectively without supervision and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
SENIOR ASSOCIATE
R1 RCM Revenue Cycle Management
12.2022 - 09.2024
- Schedules imaging test appointments
- Provides patient registration services including data entry of demographic information into the electronic health record system
ENGINEER - Support Technician
Movate (formerly CSS Corp.)
10.2021 - 12.2022
- Configured and installed various network devices and services (routers, switches, firewalls, VPN, QOS)
- Troubleshot LAN/WAN and Internet systems
- Provided technical support assistance to end users over the phone and email
Executive - Claims Specialist
EXL Service Inc.
04.2021 - 10.2021
- Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment
- Investigated complex or high-value claims to identify discrepancies and fraud indicators
- Processed payments for valid claims according to established procedures
- Assisted with filing appeals on denied claims according to established procedures
Customer Service Representative
SYKES Asia
08.2019 - 01.2020
- Provisioned cable and fibr lines for installing technicians on site
- Diagnosed system errors and troubleshot technical issues for clients
Education
Bachelor of Science - Business Management Major in Operations
STI College
03.2018
Skills
- Clear Interpersonal Communication
- Analytical Problem Solving
- Critical Thinking Skills
- Adaptive Problem Solving
- Resilient Performance in High-Stress Situations
- Training and mentoring
- Team leadership
Timeline
SENIOR ASSOCIATE
R1 RCM Revenue Cycle Management
12.2022 - 09.2024
ENGINEER - Support Technician
Movate (formerly CSS Corp.)
10.2021 - 12.2022
Executive - Claims Specialist
EXL Service Inc.
04.2021 - 10.2021
Customer Service Representative
SYKES Asia
08.2019 - 01.2020
Bachelor of Science - Business Management Major in Operations
STI College
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