Ian Karlo Dela Cruz
Leading IT Innovator At ITDC Systems With Government Contracting Expertise
Calapan City
Summary
As Founder and President of ITDC Systems Development Services, my journey has been fueled by a passion for delivering innovative IT solutions to government entities. The company's ascendancy as a tech leader is a testament to our commitment to strategic foresight, integrity, and a culture of continuous innovation.
Overview
19
19
years of professional experience
Work History
Lead Developer
- Directed a team in conducting security and vulnerability assessments and code audits across all backend applications, databases, and services
- Provided comprehensive technical direction and conducted in-house training on OOP, SDLC, and Code Vulnerability Assessment
- Authored and implemented the company's Agile-based Software Development Process and coding standards
- Managed daily tasks and provided technical guidance to team members
- Developed and deployed Business Intelligence applications, including Sales Report Manager, Game Performance Dashboard, and integrated Membership and Billing System with Salesforce CRM
- Created support service applications for various departments, including On-Ground Tools for Sales and Distribution, Event Tracking for Trade and Marketing, and an in-house CRM for Game Operations and Customer Support
- Led technical integration, localization, and customization for multiple international games.
Founder
ITDC Systems Development Services
1 2019 - Current
- As the Founder and President of ITDC Systems Development Services, I have the privilege of leading a vanguard IT firm specializing in government contracting
- From the outset, my vision has been to create a company that stands at the confluence of innovation, reliability, and strategic foresight in delivering state-of-the-art technology solutions tailored to the unique requirements of government entities
- My dual role allows me to shape the company's strategic direction while fostering a culture of excellence, integrity, and continuous innovation
- Under my guidance, ITDC Systems Development Services has emerged as a leader in crafting and implementing IT projects and bespoke software solutions designed to enhance our government clients' operational efficacy, security, and service delivery
- My commitment is to uphold the highest standards of service and technological advancement and anticipate and navigate the future challenges of government IT needs
- Our ethos, driven by strong ethical principles, cutting-edge innovation, and unwavering customer focus, propels us forward
- We are dedicated to redefining excellence in the government contracting sector, ensuring that ITDC Systems Development Services remains synonymous with transformative IT solutions that set new benchmarks for success and client satisfaction.
Senior Information Technology Consultant
JAKA Investments Corp.
02.2018 - 01.2019
- Transitioned to a consultancy role, providing expert advice and guidance on IT strategy and infrastructure to ensure ongoing alignment with business goals
- Assisted in the strategic planning and execution of IT projects, ensuring they met the highest standards of quality and efficiency
- Continued to foster innovation and technological advancement within the company, offering insights and recommendations to enhance IT operations and support business growth
- Maintained a focus on system security and efficiency, advising on best practices and helping to implement robust security measures.
Information Technology Manager
JAKA Investments Corp.
03.2014 - 01.2018
- As the IT Manager for JAKA Group of Companies, I lead our IT department's strategic and operational aspects, ensuring the seamless integration of technology solutions across all facets of our business
- My role centers on managing IT infrastructure, overseeing the development and implementation of IT systems, and ensuring the highest levels of system security and efficiency
- With a focus on fostering innovation, I work closely with various business units to align technology initiatives with corporate goals, enhancing productivity and operational excellence
- Under my leadership, we have successfully navigated complex IT projects, from initial concept to implementation and support, ensuring that technology investments deliver maximum value and competitive advantage
- I am committed to driving technological transformation within JAKA Group, leveraging the latest advancements to support our business objectives and empower our team
- Through strategic planning, team leadership, and a passion for technology, I contribute to the continued growth and success of JAKA Group of Companies.
Software Development Manager
FCN Global
11.2010 - 03.2014
- Lead a dynamic team of application engineers and web developers in innovating and enhancing cutting-edge e-commerce and financial management solutions
- Oversee the design, development, and deployment of advanced technology platforms, including a customizable online shop solution and franchise system, offering expansive business opportunities and real-time financial transaction capabilities
- Focus on delivering scalable and adaptable solutions that meet the diverse needs of various industries, ensuring seamless integration and customization to drive business growth and achieve strategic objectives
- Foster a culture of innovation by continuously exploring new technologies and methodologies to enhance offerings and provide exceptional value to clients
- Collaborate with a global network of partners to set new standards in the e-commerce and financial services sectors, enhancing user experiences and safeguarding personal and financial information with state-of-the-art security measures.
Lead Software Developer
09.2007 - 11.2010
- Spearheaded the re-architecture of the company's membership and billing system, significantly enhancing scalability, security, and user experience
- This initiative set a new standard for operational capabilities
- Integrated advanced technologies to revamp existing systems, ensuring efficient support for an expanding global user base and alignment with strategic business objectives
- Led the launch of various international games, managing cross-border collaborations to adapt and localize content, thereby broadening the gaming portfolio.
Software Engineer
Lakeside Technologies, LLC
03.2007 - 08.2007
- As a Software Engineer at Lakeside Technologies, a firm renowned since 2001 for its innovative system architecture and custom software development, I had the opportunity to contribute to a project that truly resonated with my passion for technology and education
- My primary focus was the development of an online e-learning platform tailored for medical professionals, leveraging my expertise in C# .NET, ASP.NET, and MS SQL to create a solution that was both scalable and impactful
- This platform was designed to address healthcare providers' unique learning needs and challenges
- It offered them various educational resources and interactive tools to enhance their skills and knowledge
- The project underscored Lakeside's commitment to delivering sophisticated, on-time, and on-budget software solutions that meet and exceed client expectations.
Senior Software Engineer
OneSnap Business Solutions
09.2006 - 03.2007
- I founded OneSnap Integrated Business Solutions to empower businesses through bespoke software solutions
- Leveraging my extensive experience in application development, systems integration, network configuration, and quality assurance, I lead a team of experts to deliver comprehensive and technical solutions
- Key Projects: One Healthcare: Architected and developed a hospital management system for multi-specialty clinics in the Philippines and the US
- The system integrates patient care, hospital administration, and financial accounting, providing real-time data access and decision support
- One ICafe: Designed and implemented Internet Café Billing and Management software featuring group policy management, member and promo management, and an integrated cafeteria management module
- One Loading Station: Developed an online reloading system for prepaid card distributors
- The system includes prepaid card management, distributor management, and client management, supporting both SMS and HTTPS protocols for secure transactions
- Technical Contributions: Conducted in-depth analysis of client requirements to recommend and implement technology solutions that optimize functionality and efficiency
- Architected scalable, robust systems using ASP.NET, C#, and other relevant technologies
- Led the design and integration of complex modules, ensuring seamless interoperability and high performance
- Mentored and managed a development team to meet project goals and deliver high-quality software solutions
- Focused on optimizing system performance, enhancing security, and ensuring maintainability through best practices and modern development methodologies.
Software Engineer
FBM Software
07.2005 - 08.2006
- At FBM Software, I embarked on my journey as a C++ Developer, contributing to developing and enhancing ZeroSpyware, a leading spyware detection and removal tool known for its visually appealing Flash-based user interface and robust security features
- My role involved improving the software's capability to detect and remove spyware, enhancing its real-time protection features, and ensuring the stability of its alert system, even under heavy loads where it previously encountered challenges
- Transitioning to a Web Developer role, I leveraged ASP.NET and C# to augment ZeroSpyware's user experience and functionality further
- I played a crucial role in developing and integrating new features, such as the vulnerability scan, which scans for and fixes outdated security files, and a real-time protection feature that monitors all running processes, classifying them to help users better understand their system's security status
- My work contributed to ZeroSpyware's excellence in providing detailed spyware information, severity assessments, and adequate live help support, enhancing its reputation as an informative and user-friendly tool for combating spyware.
Education
Bachelor of Science - Computer Engineering
Mapúa University
Manila, Metro Manila, Philippines 07.2024 - Current
Bachelor of Science - Computer Science
Mapua Institute of Technology
Makati City, Metro Manila, Philippines 04.2001 -
Skills
- Entity Framework
- ASPNET
- ASPNET MVC
- ASPNET Core
- NET Core
- IT Management
- Monitoring
- IT Leadership
- Infrastructure Management
- Information Technology Infrastructure
- IT Operations Management
Websites
Timeline
Bachelor of Science - Computer Engineering
Mapúa University
07.2024 - Current
Senior Information Technology Consultant
JAKA Investments Corp.
02.2018 - 01.2019
Information Technology Manager
JAKA Investments Corp.
03.2014 - 01.2018
Software Development Manager
FCN Global
11.2010 - 03.2014
Lead Software Developer
09.2007 - 11.2010
Software Engineer
Lakeside Technologies, LLC
03.2007 - 08.2007
Senior Software Engineer
OneSnap Business Solutions
09.2006 - 03.2007
Software Engineer
FBM Software
07.2005 - 08.2006
Bachelor of Science - Computer Science
Mapua Institute of Technology
04.2001 -
Lead Developer
Founder
ITDC Systems Development Services
1 2019 - Current
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