IAN CARLO COMETA
Information Technology Officer
Quezon City
Summary
A hardworking individual with an extensive knowledge in information and communication technology operations such as helpdesk support and have average technical background in database management and excellent in technical support.
Overview
13
13
years of professional experience
Work History
Information Technology Officer I
OFFICE OF THE GOVERNMENT CORPORATE COUNSEL
12.2022 - Current
- Supervises the OGCC Data Management Information System (DMIS) and advises on matters relating to Information and Communication Technology (ICT);
- Managed wireless networks including setup, configuration and optimization resulting in consistent connectivity throughout facilities.
- Implemented a robust ticketing system for efficient tracking and resolution of IT service requests from employees.
- Ensures the availability, performance, and security of Information Technology systems and applications in OGCC including OGCC website;
- Performs systems, network communication, and database management and administration;
- Oversees the setting up, configuration, and maintenance of computer systems;
- Oversees the upgrade, repairs, and preventive maintenance of hardware and software systems;
- Supervise the design, development, implementation, and update of the website of the OGCC;
- Formulates and implements ICT policies;
- Develops and implements ICT-related plans and programs;
- Collaborates with OGCC Learning and Development (LND) and prepare necessary documents and other administrative requirements for the conduct of the IT-related training/orientation;
- Releases advisories regarding system updates, phishing/spam attacks, and/or maintenance schedules
Computer Maintenance Technologist II
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT – PANTAWID PAMILYANG PILIPINO PROGRAM
09.2021 - 12.2022
- Design, write, test, debug, or troubleshoot and maintain the source code and database of Division Online Data / Research Request System;
- Maintains and manages the division’s existing systems (data/research request system) and dashboard;
- Prepares required monthly monitoring reports for submission to Division Chief;
- Generates data from 4Ps database for planning and policy formulation; monitoring and evaluation, and other needs;
- Conducts Information Systems’ enhancements;
- Serves as IT Technical secretariat;
IT Staff / Admin Assistant III
OFFICE OF THE GOVERNMENT CORPORATE COUNSEL
11.2012 - 09.2021
- Assists the OGCC officers and employees in troubleshooting IT related problems (hardware failure, software bugs, virus infected computer units that are connected to office network);
- Assists in Planning and Creating documents of Technical Specifications needed for purchasing IT equipment; Attend trainings related to Database Management and report to Immediate Supervisor;
- Research in new updates and trends in Information Technology and Database Management and Security;
- Updates database of our Records Case Management System (MS Access);
- Updates the database of the Supply Division; Insuring all software applications are up-to-date for all devices in our office;
- Install patch of our Library system for newly setup PC unit; Repair and Maintain network structure (cable and wireless connection), and setup network cables if needed;
- Update security patches of antivirus installed in all computers;
- Develop internal software application that needed in their department/division;
- Perform installation of software needed by the employees; Reformat and Data Back-up for Operating System Migration as requested by employees;
- Execute performance tuning and hardware upgrade for PC/Laptop of our employees;
- Coordinates with the system provider on matters regarding office website and report it to the Chief Administrative Officer;
- Help employees to connect in network printer;
- Perform such other functions as may be assigned by the superiors from time to time
Contracts and Vendor Management–Admin Assistant
MANILA WATER COMPANY INC.
07.2011 - 10.2011
- Update vendors/supplier details in MWC database; Maintain company documents in a systematic manner; Receive / Screen in-coming phone calls; Assist in updating company documents; Provides assistance to the members of the project team related to daily operations of the project team; Receives and validates billing from third-party provider of Manila Water; Works with Vendor Management and Logistics in searching for active and existing supplier using SAP; Help review operation statuses of every vendors/suppliers to check whether each of them have qualified as bidders
Information and Communication Technology-On the Job Trainee
MANILA WATER COMPANY INC.
01.2011 - 06.2011
- Provides technical support for Manila Water employees
- Tasks include Hardware and software installation and system testing of Meter Reading System they used;
- Troubleshooting hardware problems for desktop computers like defective keyboard, mouse, monitor, and motherboard;
- Diagnose internet connection problems using proper equipment;
- Provides basic configuration for employees’ web-mail (MS Outlook);
- Fixing invalid IP addresses;
- Setup network cable to replace defective network cable for internet connection of the company;
- Read and Update databases using MS Access for inventory system created by co-trainees
Education
Bachelor of Science - Information Technology
Informatics International College
04.2001 - 05.2011
Skills
Knowledgeable in Linux Operating Systems (Ubuntu, CentOS)Basic Knowledge in Database Application (Oracle Database 10g),Penetration Testing (Kali Linux)Proficient in Microsoft Office 365 Package (Access, Word, Excel, PowerPoint, Outlook, Visio)
Network Administration (Load Balancing, IP Addressing, Subnetting)
Cloud Technology ( MS Azure Cloud)
Installing SSH Certificates (using PuTTY)
Seminars Trainings Webinars Attended
- Last Mile Training (IGov Philippines)
- Fundamentals of Oracle SQL
- Basic Web Development
- Data Mapping & Inventory, Data Architecture & Dictionary Workshop
- CompTIA Linux+ Certified
- LPIC0-1 Certified
- Introduction to Artificial Intelligence
- Introduction to Machine Learning
- Introduction to Digitalization Training
- Google Workspace End User Training
- Basic Level of Cloud Computing
- Leadership in the Digital Era
Accomplishments
- Crafted and Endorsed an Information Systems Strategic Plan for our Agency submitted to National Government
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Certification
ComTIA Linux+
Timeline
Information Technology Officer I
OFFICE OF THE GOVERNMENT CORPORATE COUNSEL
12.2022 - Current
Computer Maintenance Technologist II
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT – PANTAWID PAMILYANG PILIPINO PROGRAM
09.2021 - 12.2022
ComTIA Linux+
09-2018
IT Staff / Admin Assistant III
OFFICE OF THE GOVERNMENT CORPORATE COUNSEL
11.2012 - 09.2021
Contracts and Vendor Management–Admin Assistant
MANILA WATER COMPANY INC.
07.2011 - 10.2011
Information and Communication Technology-On the Job Trainee
MANILA WATER COMPANY INC.
01.2011 - 06.2011
Bachelor of Science - Information Technology
Informatics International College
04.2001 - 05.2011