Ian Bon Joseph Baluran
Dentist
Polomolok
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated 2 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
4
4
years of professional experience
1
1
Language
Work History
Medical Administrative Assistant
Magalong Dental Clinic
Polomolok
07.2021 - Current
- Conducted insurance verification and preauthorizations and managed patient charts.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Called patients to confirm scheduled appointments day in advance.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Social Media Manager
Online Jobs PH
Polomolok
01.2022 - 12.2023
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Dental Intern
Mindanao Medical School Foundation
Davao City
01.2020 - 11.2023
- Provided dental instruments for dentist by sterilizing and delivering instruments to treatment room.
- Maintained proper operation of dental equipment by completing regular preventive maintenance.
- Prepared treatment rooms for patients by following prescribed protocols and procedures.
- Exposed and developed radiographic studies and polished study casts.
- Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
- Recorded treatment information in patient charts.
- Developed and implemented treatment plans for patients based on diagnosis.
Education
Bachelor of Science - Dentistry
Mindanao Medical Foundation College
Davao City 04.2001 -
Skills
Multi-Line Phone Systems
Patient Flow Management
Interdepartmental Collaboration
Document Management
Medical Records Management
Appointment Coordination
Referral Coordination
Patient Scheduling
Appointment Scheduling
Timeline
Social Media Manager
Online Jobs PH
01.2022 - 12.2023
Medical Administrative Assistant
Magalong Dental Clinic
07.2021 - Current
Dental Intern
Mindanao Medical School Foundation
01.2020 - 11.2023
Bachelor of Science - Dentistry
Mindanao Medical Foundation College
04.2001 -