IAN NEL R. JAIMA
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining a clean workspace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Atypika
03.2024 - Current
- Prepared high-quality coffee beverages according to standardized recipes and presentation guidelines.
- Operated espresso machines and grinders, ensuring optimal performance and consistency in beverage quality.
- Assisted customers with menu selections, providing product recommendations based on preferences.
- Crafted high-quality espresso beverages and specialty drinks, ensuring customer satisfaction.
Barista/Bartender
Comoda
09.2023 - 01.2024
- Prepared and served high-quality coffee and beverages, ensuring customer satisfaction.
- Assisted in inventory management by tracking stock levels and ordering supplies as needed.
- Managed cash register operations accurately, processing transactions swiftly and efficiently.
Banquet Food Server
M. Lagura Catering
07.2023 - 08.2023
- Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and timely service.
- Set up banquet areas according to specified layouts, maintaining cleanliness and organization throughout events.
- Responded swiftly to guest inquiries and requests, demonstrating strong problem-solving skills under pressure.
Cashier/Barista/Admin
Craze
01.2022 - 01.2023
- Maintained accurate cash drawer, ensuring proper change and transaction records.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to manage inventory levels and stock displays.
- Assisted customers with product inquiries, enhancing overall shopping experience.
Store Attendant - (Seasonal)
Goldilocks Bakeshop – Alturas Mall
12.2020 - 12.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels by restocking shelves and conducting regular stock checks.
- Maintained cleanliness and organization of store displays to promote appealing merchandise presentation.
- Monitored product expiration dates, ensuring compliance with food safety standards.
Education
Bachelor of Science - Hospitality Management
Bohol Island State University
Tagbilaran City, Bohol07-2023
High School -
Dauis National High School
Mariveles, Dauis, Bohol04-2019
Elementary School -
Tinago Elementary School
Tinago, Dauis, Bohol03-2013
Skills
- Order taking
- Time management
- Attention to detail
- Friendly and outgoing
- Team player
- Exceptional customer service
- Decision-making
- Hospitality service expertise
- Inventory management
- Latte art
- Opening and closing duties
- Espresso machine operation
Certification
- LATTE ART THROWDOWN - Awarded: 2025
- BARISTA 101 - Awarded: 2025
- TESDA EVENTS MANAGEMENT SERVICES NC III - Awarded: 2023
- BUSINESS, RETAIL & ADMIN TRAINING – LEVEL 1 - Awarded: 2022
- TESDA COOKERY NC II - Awarded: 2019
- TESDA CARPENTRY NC II - Awarded: 2018
PERSONAL INFORMATION
English
Filipino
Cebuano
References
Atypika
Argei Jon Saco, Owner
0917-160-6597
Timeline
Barista
Atypika
03.2024 - Current
Barista/Bartender
Comoda
09.2023 - 01.2024
Banquet Food Server
M. Lagura Catering
07.2023 - 08.2023
Cashier/Barista/Admin
Craze
01.2022 - 01.2023
Store Attendant - (Seasonal)
Goldilocks Bakeshop – Alturas Mall
12.2020 - 12.2020
Bachelor of Science - Hospitality Management
Bohol Island State University
High School -
Dauis National High School
Elementary School -
Tinago Elementary School