Hylene Ting
Admin Manager
Taguig City,BEN
Summary
Dynamic Admin Manager at TFSC Realty Corporation with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in office management and staff supervision, I effectively developed strategies that improved team performance and reduced financial discrepancies. Adept at problem-solving and fostering a collaborative work environment, I excel in driving organizational success.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Admin Manager
TFSC Realty Corporation
01.2023 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Facilitate the morning meeting with all the team.
- Assist clients for showroom viewing for real estate business.
- Serve as the Japanese interpreter of the company meetings and operation.
- Serve as the Secretary of the Japanese Company
- Furnishing client condo units of Japanese Clients
- Issue Invoice and Billing to Japan Head Office.
- Tour client scheduling
- Operation Monthly budgeting.
- Delegate task of each staff and monitor the progress.
Japanese Interpreter
Toyota Aishin Philippines
06.2017 - 06.2018
- Increased efficiency in project management through timely interpretation of project updates and progress reports between English and Japanese-speaking teams.
- Developed and maintained glossary of technical terms.
- Serve as the interpreter during production meeting.
- Support company audit from other company
- Assist Japanese Expat for daily conversation in production activity.
- Manual Translation of documents
Sales Account Executive
Nagase Philippines Inc.
02.2017 - 09.2017
- Established close relationships with new business prospects.
- Managed sales cycle to maintain solid customer base.
- Organized regular client meetings to discuss progress on projects or address any issues faced during implementation processes.
- Negotiated pricing, contracts, and terms with key clients to secure new business deals.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintain existing clients on system.
- Provide clients update for the products and prices
- Provide quotation for the client
- Client meeting for the delivery concern and status
- Update client information of the SAP
- Register new client and supplier to the data base of SAP.
Sales and Marketing Supervisor
Enagic Philippines Inc
04.2012 - 02.2017
- Managed a diverse portfolio of clients, ensuring customized solutions that met their unique needs and preferences.
- Cultivated a positive team culture that encouraged collaboration, open communication, and shared success in achieving sales goals.
- Implemented systems and procedures to increase sales.
- Assist company distributors for seminars to promote the product.
- Books hotels and convention center for company events
- Book flights for the distributors bound to Japan for yearly convention of the company.
- Register new client in our system.
- Assist the sellers concerning of their accounts.
- Serve as the adviser of the sellers and distributor for proper planning for each sale to maximize the commission and profit.
- Coordinate head office for daily sales output.
- Support clients for the product concern like machine trouble shooting for minor technical concern.
- Support Sellers and distributor for out of town events for marketing promotions.
Japanese Assistant /Translator and Interpreter
Malugo Philippines Inc
09.2010 - 05.2011
- Supported project managers by providing linguistic expertise during planning stages of various projects.
- Serve as the interpreter during management and production meeting
- Prepare productions daily schedule and reports
- Monitor production operators to meet the deadline and production performance.
- Coordinate the customer service representative for the delivery schedule.
- Supervised production activity and other areas of responsibility
- Served as the communication bridge by the operators and Japanese management.
- Assist HR for screening for production applicants
Production Intern
Hitachi Tokai Tech Japan
02.2006 - 03.2009
- Production Intern for Electronics products like mobile phones,DVD Player,HDD Camera
- Electronics Machinery Apparatus Assembler under TESDA -JITCO Program.
Education
Bachelor of Science - Secondary Education
LAGUNA STATE POLYTECHNIC UNIVERSITY
Santa Cruz, Province Of Laguna, Philippines 04.2001 -
Skills
Office supervision
Documentation and control
Office management
Administrative support
Schedule management
Customer service management
Recordkeeping and reporting
Organization and multitasking
Human resources
Staff management
Budgeting and expense monitoring
Calendar management
Account reconciliation
Travel arrangements
Decision-making
Problem-solving aptitude
Multitasking Abilities
Timeline
Admin Manager
TFSC Realty Corporation
01.2023 - Current
Japanese Interpreter
Toyota Aishin Philippines
06.2017 - 06.2018
Sales Account Executive
Nagase Philippines Inc.
02.2017 - 09.2017
Sales and Marketing Supervisor
Enagic Philippines Inc
04.2012 - 02.2017
Japanese Assistant /Translator and Interpreter
Malugo Philippines Inc
09.2010 - 05.2011
Production Intern
Hitachi Tokai Tech Japan
02.2006 - 03.2009
Bachelor of Science - Secondary Education
LAGUNA STATE POLYTECHNIC UNIVERSITY
04.2001 -