Hylene Ting
Admin Manager
Taguig City,BEN
Summary
Dynamic Admin Manager at TFSC Realty Corporation with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in office management and staff supervision, I effectively developed strategies that improved team performance and reduced financial discrepancies. Adept at problem-solving and fostering a collaborative work environment, I excel in driving organizational success.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Admin Manager
TFSC Realty Corporation
01.2023 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Facilitate the morning meeting with all the team.
- Assist clients for showroom viewing for real estate business.
- Serve as the Japanese interpreter of the company meetings and operation.
- Serve as the Secretary of the Japanese Company
- Furnishing client condo units of Japanese Clients
- Issue Invoice and Billing to Japan Head Office.
- Tour client scheduling
- Operation Monthly budgeting.
- Delegate task of each staff and monitor the progress.
Japanese Interpreter
Toyota Aishin Philippines
06.2017 - 06.2018
- Increased efficiency in project management through timely interpretation of project updates and progress reports between English and Japanese-speaking teams.
- Developed and maintained glossary of technical terms.
- Serve as the interpreter during production meeting.
- Support company audit from other company
- Assist Japanese Expat for daily conversation in production activity.
- Manual Translation of documents
Sales Account Executive
Nagase Philippines Inc.
02.2017 - 09.2017
- Established close relationships with new business prospects.
- Managed sales cycle to maintain solid customer base.
- Organized regular client meetings to discuss progress on projects or address any issues faced during implementation processes.
- Negotiated pricing, contracts, and terms with key clients to secure new business deals.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintain existing clients on system.
- Provide clients update for the products and prices
- Provide quotation for the client
- Client meeting for the delivery concern and status
- Update client information of the SAP
- Register new client and supplier to the data base of SAP.
Sales and Marketing Supervisor
Enagic Philippines Inc
04.2012 - 02.2017
- Managed a diverse portfolio of clients, ensuring customized solutions that met their unique needs and preferences.
- Cultivated a positive team culture that encouraged collaboration, open communication, and shared success in achieving sales goals.
- Implemented systems and procedures to increase sales.
- Assist company distributors for seminars to promote the product.
- Books hotels and convention center for company events
- Book flights for the distributors bound to Japan for yearly convention of the company.
- Register new client in our system.
- Assist the sellers concerning of their accounts.
- Serve as the adviser of the sellers and distributor for proper planning for each sale to maximize the commission and profit.
- Coordinate head office for daily sales output.
- Support clients for the product concern like machine trouble shooting for minor technical concern.
- Support Sellers and distributor for out of town events for marketing promotions.
Japanese Assistant /Translator and Interpreter
Malugo Philippines Inc
09.2010 - 05.2011
- Supported project managers by providing linguistic expertise during planning stages of various projects.
- Serve as the interpreter during management and production meeting
- Prepare productions daily schedule and reports
- Monitor production operators to meet the deadline and production performance.
- Coordinate the customer service representative for the delivery schedule.
- Supervised production activity and other areas of responsibility
- Served as the communication bridge by the operators and Japanese management.
- Assist HR for screening for production applicants
Production Intern
Hitachi Tokai Tech Japan
02.2006 - 03.2009
- Production Intern for Electronics products like mobile phones,DVD Player,HDD Camera
- Electronics Machinery Apparatus Assembler under TESDA -JITCO Program.
Education
Bachelor of Science - Secondary Education
LAGUNA STATE POLYTECHNIC UNIVERSITY
Santa Cruz, Province Of Laguna, Philippines 04.2001 -
Skills
Office supervision
Timeline
Admin Manager
TFSC Realty Corporation
01.2023 - Current
Japanese Interpreter
Toyota Aishin Philippines
06.2017 - 06.2018
Sales Account Executive
Nagase Philippines Inc.
02.2017 - 09.2017
Sales and Marketing Supervisor
Enagic Philippines Inc
04.2012 - 02.2017
Japanese Assistant /Translator and Interpreter
Malugo Philippines Inc
09.2010 - 05.2011
Production Intern
Hitachi Tokai Tech Japan
02.2006 - 03.2009
Bachelor of Science - Secondary Education
LAGUNA STATE POLYTECHNIC UNIVERSITY
04.2001 -
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