HYACINTH CANILLO
BGC
Summary
A skilled professional with expertise in Excel VBA and Microsoft Power Platform, complemented by proficiency in Blue Prism and Alteryx. Demonstrates exceptional problem-solving abilities and resilience, effectively collaborating with global stakeholders to drive successful outcomes. Committed to leveraging technical skills and adaptability to achieve strategic goals in dynamic environments.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Improvement Lead – Trading & Supply Ops
Shell Business Operations
Manila
09.2024 - Current
- Special Project Lead and Product owner: Understand business and user requirements of each system in the portfolio
- Devise and implement improvements to realize those requirements
- Prioritize improvement work balancing benefits with the costs, time and resource needed to deliver the work
- Maintain a list of planned improvements, which notes benefits, costs, time, and resource needs
- Final decision maker on what improvements are prioritized, worked on, and implemented
- Final decision maker on features priority and product scope. Interface manager, super user and initiator/ project manager for the demurrage and PDE teams for all systems: RADAR, Salesforce, ENDUR, TSAP, GSAP, ECAP, MCC/ FED, Public Folders/SharePoint, Public mailboxes
- Drive understanding of systems and processes within the team and with the key stakeholders, including training and across team learning sessions
- Own all team reporting and responsible for issue resolution (TB report, E2E report, All claims report, all fees and accruals reports, performance reports and report outs to managers)
- Work with related stakeholder partners to resolve issues & possible system improvements while cooperating and aligning with Digital center of excellence, Global Innovation & Deployment team as well as other digital improvement platforms like Nirvana and Nextgen. Ensure improvements for demurrage and PDE are incorporated.
- Manage data quality checks and initiate system clean-ups where needed
- Manage finance interface for demurrage & PDE and lead process improvement
- Coordinate with manager and team leaders to ensure data quality and implement process changes
- Work with other global Demurrage teams to identify improvements and ensure alignment of ways of working and goals
Process Automation Specialist – Trading & Supply Ops
Shell Business Operations
Manila
11.2020 - 08.2024
- Identify, prioritize, and scope automation opportunities within Trading & Supply Operations SBO teams
- Liaise with the respective Process Improvement Leads, Project and Process stakeholders, process SMEs as appropriate to analyze the business processes for automation
- Plan for scaling & replicating of Automation capabilities across Trading & Supply Operations SBOs
- Analyze the as-is business processes and design Automation plan by eliminating unnecessary/non-value adding activities
- Effectively prioritize the requests for automation development and challenge the need as appropriate
- Analyze, design, code and implement RPA solutions, ensure RPA solutions are built according to standards by enforcing process controls
- Creating and maintaining solution detailed technical design documentation for reference and trouble shooting
- Working closely with equivalent Automation Leads on other businesses sitting on SBO Krakow and other equivalent Center of Excellence to maximize automation benefits and drive best practice implementations
- Work closely with Process Automation Lead to analyze and design solutions based on business requirements and embedded controls
- Ensure robust Business Continuity Plans are in place in the event of RPA failure
- Collect and report KPIs and metrics related to automation(s)
- Support peers on technical issues and challenges
Operations Support Advisor – Trading & Supply Ops
Shell Business Operations
Manila
09.2019 - 10.2020
- Perform monthly pre-settlement activity to ensure system data matches that provided by pipelines and customers to enable settlement
- Meet month end settlement responsibilities including sales/net out invoicing and volume balancing activities which are satisfied to meet accounting requirements and timelines
- Verify pricing disputes and enter pricing updates
- Resolve customer issues, respond to customer requests for information and respond to customer feedback on matters related to SENA including Invoicing, Volume issues, AR/AP, Cash Applications and Netting
- Pro-actively keep Commercial informed throughout the resolution process and coordinate with the group on the contract management process
- Work to resolution all volume, pricing, volumetric and invoicing/cash applications issues
- Work collaboratively with Accounting, Sales, Finance, Operations, Credit and Volume Analysts to resolve outstanding balances, improve working capital and minimize bad debt exposure.
- Identify & track instances where invoices have not been issued. Resolve outstanding issues.
- Ensure Endur to Nucleus reconciliation is effective and complete and manual updates made in a timely and accurate manner
- Use Salesforce as the key contact method. Document all communications and discrepancies in Salesforce
- Meet individual KPI's, Team KPI's, and Settlements Organization KPI's, as already established
- Maintain Operations manuals and other material in the Operations on-boarding website, together with desk leads.
- Maintain “first time right” mentality and behavior.
- Assistance with audits when required.
Inventory Analyst – Hydrocarbon Management
Shell Business Operations
Manila
08.2015 - 09.2019
- Operate assigned accounting activities in Hydrocarbon process
- Accurately and on time identify, monitor and resolve open items
- Execute process activities timely and first time right
- Contribute to continuous process improvements and simplification
- Ensure business partnering through active participation in operational calls and other forums to raise and escalate issues
- Operate co-operatively with other teams and stakeholders providing mutual assistance to deliver overall success
- Provide timely and accurate data processing and performance reporting – take ownership and initiative until is successfully and accurately processed
- Handle control framework in accordance to procedures
- Manage and answer stakeholder queries in prompt manner
- Resolve process issues with help of other teams, both within and outside Finance department
- Communicate effectively with relevant departments
- Carry out other tasks assigned by the supervisors
Junior Auditor
BDO Alba Romeo & Co., CPAs
Makati City
07.2014 - 07.2015
- Document audit evidences acquired throughout audit execution in the field.
- Document any issues or material misstatement found in the account balances and internal control of the Company.
- Communicate any issues or immateriality found to the immediate supervisor.
- Conduct inventory count and reconcile any differences found with the books of the Company.
- Performed VAT analysis as audit procedure.
- Performed Test of cash balances as audit procedure.
- Performed Test of details for Income statement accounts.
- Conduct Gross Profit Analysis to determine unusual movements or fluctuations in the Company’s Sales revenue, Cost of sale/services and Gross profit.
- Conduct Substantive Analytical Procedures for the Company’s Income Statement accounts to determine unusual or significant movements or fluctuations from prior year up to current year.
- Raises issues and material misstatements found throughout the audit to the Client’s management and recommend adjustments
Junior Auditor
AMC & Associates
Makati City
11.2013 - 06.2014
- Performs analytical review of audit documents and assist in carrying out quality audit and assurance services to clients in multiple industries.
- Review client accounting and operating procedures and system of internal control.
- Identify accounting and auditing issues; perform research to solve issues that arise.
- Prepare financial statement reports and documentation supporting the audit opinions.
- Provide recommendation for improved controls and enhanced business efficiency.
- Interact with clients to help ensure that the information flow from the client to the audit team is efficient.
- Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.
Education
Bachelor of Science in Accountancy - CPA
University of Nueva Caceres
01.2008 - 01.2012
Skills
- Problem-solving
- Global stakeholder collaboration
- Resilience and adaptability
- Excel VBA and Microsoft Power Platform expertise
- Blue Prism and Alteryx proficiency
Affiliations
- Philippine Institute of Certified Public Account
- Member
Timeline
Improvement Lead – Trading & Supply Ops
Shell Business Operations
09.2024 - Current
Process Automation Specialist – Trading & Supply Ops
Shell Business Operations
11.2020 - 08.2024
Operations Support Advisor – Trading & Supply Ops
Shell Business Operations
09.2019 - 10.2020
Inventory Analyst – Hydrocarbon Management
Shell Business Operations
08.2015 - 09.2019
Junior Auditor
BDO Alba Romeo & Co., CPAs
07.2014 - 07.2015
Junior Auditor
AMC & Associates
11.2013 - 06.2014
Bachelor of Science in Accountancy - CPA
University of Nueva Caceres
01.2008 - 01.2012
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