Hyacinth Balbon
Banquet Server
Pasig, Metro Manila
Summary
Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Banquet Server
Seda BGC
07.2022 - Current
- Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Bachelor of Science - Hotel And Restaurant Management
Jose Rizal University
Mandaluyong City, Metro Manila, Philippines 04.2001 -
Skills
- Food handling Menu Memorization Guest Relations Food Service Time management abilities Arranging banquet hall
Experienced in operating POS system
Certification
Certified Hospitality Industry Analytics
Timeline
Banquet Server
Seda BGC
07.2022 - Current
Certified Hospitality Industry Analytics
01-2021
Fundamentals in Food Service Operations and Catering Services Seminar at Amelie Hotel
09-2019
Front Office Procedures, Butler Service, Opera Training Demo at Pan Pacific Manila Hotel
04-2018
Front Office and Housekeeping Seminar at Belmont Hotel
03-2018
Bachelor of Science - Hotel And Restaurant Management
Jose Rizal University
04.2001 -
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