Dynamic Team Manager at Sutherland Global Services with advanced Excel skills and a proven track record in financial reporting and data analysis. Expert in account reconciliation and staff development, I drive team performance through effective collaboration and insightful decision-making, ensuring clarity and accuracy in reporting to support strategic business objectives.
Overview
7
7
years of professional experience
Work History
Team Manager
Sutherland Global Services
09.2018 - 05.2025
Created and maintained detailed Excel performance reports to track team KPIs, call volume, and revenue metrics.
Used data analysis to identify trends, forecast performance, and support decision-making skills directly applicable to financial reporting and budgeting.
Prepared weekly and monthly summaries for senior management, ensuring accuracy and clarity in numerical data.
Advanced Excel Skills proficient in using formulas, pivot tables, VLOOKUP, and data analysis tools to prepare and interpret performance and financial reports.
Financial Reporting & Data Analysis experienced in generating performance reports and analyzing key metrics, which directly supports accurate accounting and budgeting processes.
Education
Bachelor of Science - Accounting Technology
Araullo University
Cabanatuan City, Province Of Nueva Ecija, Philippines