Holly May Candido
Talisay City Cebu,Cebu
Summary
Business development and sales operations professional with a track record of generating qualified meetings, managing high-volume outreach, and supporting enterprise prospecting across phone, email, and LinkedIn. Brings sales leadership, KPI oversight, coaching, and workflow improvement experience that supports stronger team performance and consistent pipeline activity.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Senior Business Development Representative
The Leadership Board
03.2026 - 09.2026
- Conducted B2B prospecting and business development across targeted enterprise and technology markets.
- Identified and researched senior decision-makers including CEOs, CISOs, CIOs, CROs, CMOs, VPs, and Directors.
- Generated and qualified prospects through LinkedIn Sales Navigator, cold outreach, email, and InMail.
- Booked qualified meetings between prospective companies and senior sales leadership.
- Managed follow-ups and maintained accurate prospect and activity records in CRM systems.
- Researched target companies, products, market positioning, decision-makers, and potential commercial fit.
- Executed high-volume LinkedIn outreach while maintaining prospect quality and campaign relevance.
- Coordinated meeting scheduling, confirmations, follow-ups, and CRM updates throughout the sales development process.
Business Development Executive (Contractual)
Distinct Digital Media / Lead2Pipeline
01.2026 - 03.2026
- Generated qualified B2B leads through cold calling, email, and LinkedIn prospecting.
- Researched target accounts and identified relevant decision-makers.
- Qualified prospects based on business needs, fit, and purchasing potential.
- Booked qualified meetings and maintained accurate CRM records.
- Managed prospect follow-ups across phone, email, and LinkedIn.
- Supported outbound campaigns and maintained organized lead pipelines.
Operations Manager & Sales Manager
Encloudment Inc.
04.2022 - 12.2025
- Managed sales and operational activities while overseeing team performance and business targets.
- Monitored KPIs, productivity, quality, attendance, and overall team performance.
- Managed HR, payroll, reporting, and operational processes.
- Coached and developed sales representatives to improve productivity and performance.
- Implemented workflow and process improvements to increase operational efficiency.
- Supported management decision-making through performance reporting and analysis.
- Helped improve team efficiency and client satisfaction by approximately 20%.
Back Office Manager
Encloudment Inc.
06.2021 - 04.2022
- Managed back-office operations, compliance, audits, reporting, and documentation.
- Ensured operational processes followed company requirements and quality standards.
- Coordinated internal workflows and supported day-to-day operational activities.
- Maintained accurate documentation and reporting for management review.
- Supported process improvement initiatives across operational functions.
Subject Matter Expert
Encloudment Inc.
12.2020 - 06.2021
- Coached sales agents and provided guidance on processes, customer interactions, and performance.
- Supported QA initiatives and process improvements to strengthen team performance.
- Assisted agents with difficult customer interactions and sales-related concerns.
Sales Account Executive
Tech Hub 360
02.2020 - 12.2020
- Prospected B2B clients through outbound calling and lead-generation activities.
- Qualified prospects, handled objections, and presented solutions based on customer needs.
- Exceeded assigned sales targets through consistent prospecting, follow-up, and sales activity.
Gravity BPO | ValueLabs | TechHub Corp. | Excellerate Consulting | Calivation Business Technology
- Progressive experience in Sales Executive, Customer Support Agent, Contact Center Associate, Sales Representative, and Sales Associate roles. Handled inbound and outbound customer interactions, sales activities, lead generation, and customer support across multiple campaigns.
Education
First Year Undergraduate -
University of San Jose–Recoletos
Madridejos National High School
Skills
- B2B Sales & Business Development
- SDR / BDR
- Lead Generation & Prospecting
- Outbound Sales & Cold Calling
- Appointment Setting
- Prospect Qualification
- LinkedIn & Email Outreach
- CRM & Pipeline Management
- Sales Operations
- KPI & Performance Management
- Objection Handling
- Team Leadership & Coaching
- Process Improvement
- Follow-up Management
- CRM: Salesforce, HubSpot, Zoho One, GoHighLevel
- Sales & Prospecting: Outreachio, LinkedIn Sales Navigator
- Dialers: ViciDial, RingCentral, Aircall, CloudTalk, JustCall
- Productivity & Communication: Microsoft Office, Google Workspace, Slack, Zoom, Zapier
- B2B prospecting
- Lead qualification
- CRM management
- Sales pipeline
- Client relationship management
- Performance reporting
- LinkedIn Sales Navigator
- Cold calling
- Objection handling
- Stakeholder engagement
- Decision maker analysis
- Commercial awareness
- Consultative selling
- Communication skills
- Public speaking
- Analytical and critical thinking
- Customer focused
- Strategic planning
- Task collaboration
- Data analysis
- Researching
Websites, Portfolios, Profiles
linkedin.com/in/holly-may-candido-925744201
LANGUAGES
English | Filipino | Cebuano
Accomplishments
- 9+ years of combined BPO, sales, customer service, and operations experience.
- 6+ years of B2B outbound sales and cold-calling experience.
- 3+ years of Sales, Operations, Back Office Management, and team leadership experience.
- Handled approximately 250–400 outbound calls per day on high-volume campaigns.
- Achieved approximately 10–12 bookings per month based on assigned targets.
- Improved team efficiency and client satisfaction by approximately 20%.
Timeline
Senior Business Development Representative
The Leadership Board
03.2026 - 09.2026
Business Development Executive (Contractual)
Distinct Digital Media / Lead2Pipeline
01.2026 - 03.2026
Operations Manager & Sales Manager
Encloudment Inc.
04.2022 - 12.2025
Back Office Manager
Encloudment Inc.
06.2021 - 04.2022
Subject Matter Expert
Encloudment Inc.
12.2020 - 06.2021
Sales Account Executive
Tech Hub 360
02.2020 - 12.2020
Gravity BPO | ValueLabs | TechHub Corp. | Excellerate Consulting | Calivation Business Technology
First Year Undergraduate -
University of San Jose–Recoletos
Madridejos National High School