HIS LOMBRES
Program & Project Management Senior Analyst
Santa Maria Bulacan
Summary
Results-oriented Program and Project Management Senior Analyst with over 7 years of experience leading technical automation initiatives and enhancing operational efficiency in finance and accounting processes. Expertise in developing and deploying innovative solutions, including 33 Minibots, RPAs, and various dashboards that optimize speed, accuracy, and cost management. Proficient in programming languages such as VBA, VB.NET, SQL, and PHP MySQL, alongside advanced skills in Power BI and Power Automate for data visualization and reporting.
Overview
8
8
years of professional experience
Work History
PROGRAM & PROJECT MANAGEMENT SENIOR ANALYST (TECHNICAL LEAD, AUTOMATION, REPORTING)
Accenture
10.2018 - Current
- Handles SLA Reports
- Handles Dashboards for Daily Reporting
- Finance and Accounting Automation
- Areas of focus are Accounts Payable, Accounts Receivables, and Record to Report
- Implemented 33 Minibots for Finance and Accounting
- Developed project-owned Mood Tracker
- Developed Express lane Queuing System for Support Engineers
- Developed RPAs, Minibots, Auto Recon Tools, and Recon Audit
- Tools designed to optimize speed, accuracy, and cost
- Proficient in VBA, VB.NET, SQL, PhpMysql
- Proficient in PowerBI & Power Automate
- Technical Lead reporting to Client all potential risks and issues and directly
- Collaborates with Leadership Team and Client on technological deployments
- Handles Risk and compliance
- Conducts system analysis and development to ensure relevance with changing technologies
- Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product
- Deployed 33 Macro tool in the Record to Report team to improve processes and optimize headcount
- Developed a Daily Team Lead Huddle tool for Service Delivery Lead notifications to enhance team awareness, deployed across all F&A towers
- Developed an SLA dashboard for OTC and GTN
- OTC: Developed a Daily Collection Effectiveness & AR Dashboard
- OTC: Call Volume & Analysis Dashboard
- GTN: Developed a Daily Volume and Ticket Aging Dashboard
- Developed a Roll In Roll Out (RORO) tool to streamline and enhance the manual process
IT CONSULTANT
COMPUTER ANALYSTS AND RECOVERY EXPERTS PTE LTD (CARE)
08.2018 - 09.2018
- Performing the IT technical function of CARE
- Answer fault calls and troubleshoot IT related problem
- Carry out preventive work on client's IT equipment
- Ensure backup procedures are done and successful
- Manage client's IT products related enquiries and requests
- Suggest upgrade solutions for clients
- Prepare IT documentation
- Assist and report to immediate superior
- Responsible for Microsoft Exchange Administration
- Responsible for Microsoft 365 Administration
- Responsible for insuring client server is always checked and monitored
- Responsible for blocking all spam in emails server of client
- Handled DHCP and Active Directory of client server
WORKSTATION ENGINEER
EMERIO PHILIPPINES INC., ACCENTURE PHILIPPINES ROBINSON CYBERGATE SUPPORT
12.2016 - 06.2018
- Responsible in Software installation and troubleshooting
- Responsible in Hardware installation and troubleshooting
- Incident and Service Request Ticket handler: PC / Network/ Application
- Responsible for daily monitoring of compliance in workstation machines
- Responsible for Software and hardware recovery failure
- Responsible for Printer Issue / Hardware and Network
Education
Bachelor of Science - Computer Science
AMA
SANTA MARIA BULACAN 04.2001 -
Skills
- Expertise
- Project Management
- IT Support and Troubleshooting
Advanced Excel
Report preparation
Background in Data Analytics Tools
Problem-solving abilities
Timeline
PROGRAM & PROJECT MANAGEMENT SENIOR ANALYST (TECHNICAL LEAD, AUTOMATION, REPORTING)
Accenture
10.2018 - Current
IT CONSULTANT
COMPUTER ANALYSTS AND RECOVERY EXPERTS PTE LTD (CARE)
08.2018 - 09.2018
WORKSTATION ENGINEER
EMERIO PHILIPPINES INC., ACCENTURE PHILIPPINES ROBINSON CYBERGATE SUPPORT
12.2016 - 06.2018
Bachelor of Science - Computer Science
AMA
04.2001 -
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