Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Customer Service Representative
Eastwest Company
Brgy. Baliti City Of San Fernando, Pampanga
09.2019 - 12.2019
Participated in team meetings and training sessions to stay informed about product updates and changes.
Responded to customer requests for products, services, and company information.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Handled customer inquiries and suggestions courteously and professionally.
Exhibited high energy and professionalism when dealing with clients and staff.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Hospitality Administration And Management
Our Lady of Fatima University
City Of San Fernando, Pampanga
04.2001 -
High School Diploma -
Holy Angel University
Sto. Rosario Angeles City
04.2001 -
Skills
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Timeline
Customer Service Representative
Eastwest Company
09.2019 - 12.2019
Bachelor of Science - Hospitality Administration And Management