Herminiogildo Naniong
Quality Management Professional
Indang, Cavite
Summary
Quality Management Professional with a passion for driving organizational excellence through QMS, Lean Kaizen, process improvement, problem-solving, Cost of Quality, KPI management, quality assurance, and Internal Quality Audit.
Overview
34
34
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
QMS Manager
Coherent Corp
Rosario, Cavite
06.2017 - Current
- Successfully maintained the Integrated Management System certifications (ISO9001:2015, ISO14001:2015, ISO 45001:2018, and FAMI-QS v6).
- Facilitated Lean Kaizen events, trained and guided Kaizen teams to reduce non-value added steps by an average of 97%, reduce process times by 36%, and increase throughput by 62%.
- Resolved quality-related problems and customer complaints using 8D problem-solving and corrective action process.
- Developed Employee Engagement and Continual Improvement Program to encourage employees to take part in an employee suggestion system.
- Developed SOP's including Risk & Opportunity Assessment, KPI Management, Lessons Learned, 8D Corrective Actions, Internal Audit, Management Review, Documented Information Control, Customer Complaint Management, Feed Safety Crisis Management, Hazard Analysis and Critical Control Point, and Material Review Board.
Total Quality Management Head
Harbour Centre Port Terminal Inc, R-10 Vitas st
Manila
10.2013 - 06.2017
- Facilitated cross-functional teams for process improvement projects, which reduced operating expenses and generated additional revenue.
- Developed and managed online customer satisfaction survey resulting in increased customer satisfaction and engagement
- Served as Quality Management Representative and successfully maintained the Integrated Management System to fully comply with ISO 9001, ISO 14001 and BS OHSAS 18001 through internal quality audits and management reviews
- Monitored and analyzed the effectiveness of the Quality Management System.
- Tracked and analyzed key performance indicators for optimized operational efficiency.
- Organized and facilitated the company-wide Business Performance Reviews and Strategic Planning.
Director of Quality
Forza Group of Companies
Pasay
04.2005 - 03.2012
- Provided over-all leadership and direction in developing and implementing quality management and quality improvement programs, strategies, policies, and procedures.
- Monitored and evaluated the effectiveness of the quality management systems; performed internal quality audits; advised executive committee on system performance; presented management reports and statistics regarding corporate performance; and recommended strategies to address opportunities for improvement.
- Collaborated with client representatives to ensure full customer satisfaction with the company products and services.
- Developed and instituted several quality management programs and initiatives, including: facilities inspection and QA audits, office support audit, telephone accessibility and etiquette, customer satisfaction surveys, and mystery shopper program.
- Organized corporate-wide Quality Improvement Conference which facilitated several cross-functional teams to develop and implement process improvement projects.
- These projects significantly increased efficiency and cost effectiveness in the operations, and improved overall customer satisfaction.
- Conducted training on quality awareness, customer satisfaction, Problem-Solving Process, Basic QC Tools and 5S.
Education
Bachelor of Science (BS) - Industrial Engineering
University of The Philippines
Quezon City 06.1982 - 04.1989
Skills
Quality Assurance
Certification
Global Internal Auditor
Timeline
Global Internal Auditor
05-2023
Lean Kaizen Facilitator
02-2023
Lean Six Sigma Black Belt
03-2022
QMS Auditor
03-2020
QMS Manager
Coherent Corp
06.2017 - Current
Total Quality Management Head
Harbour Centre Port Terminal Inc, R-10 Vitas st
10.2013 - 06.2017
Director of Quality
Forza Group of Companies
04.2005 - 03.2012
Bachelor of Science (BS) - Industrial Engineering
University of The Philippines
06.1982 - 04.1989
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