HERMENIA OZARRAGA
PROBATION AND PAROLE OFFICER
Linamon, Province Of Lanao Del Norte
Summary
Adept at fostering rehabilitation and ensuring public safety, my tenure at DOJ - Parole And Probation Admin RX honed my skills in motivational interviewing and courtroom testimony. By leveraging interpersonal skills and evidence-based practices, I significantly contributed to reducing recidivism rates and enhancing agency effectiveness. Highly-motivated Probation and Parole Officer with 7 years experience in the criminal justice system, including case management, field supervision and other more. Seasoned professional with excellent communication, organization and interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Probation and Parole Officer
DOJ - PAROLE AND PROBATION ADMIN RX
08.2016 - Current
- Addressed any identified barriers to successful reentry by connecting clients with appropriate resources and support networks.
- Improved overall agency effectiveness by participating in regular training programs focused on evidence-based practices.
- Assisted clients in finding employment opportunities and housing options upon release, fostering self-sufficiency and economic stability.
- Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
- Maintained accurate records of client interactions and progress updates, supporting data-driven decision-making processes.
- Collaborated with law enforcement agencies to apprehend violators, leading to a significant decrease in recidivism rates.
- Utilized motivational interviewing techniques when engaging with clients, eliciting genuine commitment towards personal growth and change.
- Conducted regular field visits to verify compliance with curfew restrictions and other court-ordered conditions.
- Developed comprehensive case plans for probationers/parolees, resulting in improved rehabilitation outcomes.
- Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
- Leveraged strong communication skills to maintain rapport between probation and parole officers, clients, and community partners throughout the supervision period.
- Facilitated cognitive-behavioral therapy groups for offenders, promoting positive behavioral change and reducing the risk of future offenses.
- Arranged substance abuse rehabilitation for offenders.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Administrative Aide IV
DOJ - Parole And Probation Admin RX
11.2013 - 08.2016
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Expedited workflow by prioritizing tasks, delegating responsibilities, and managing deadlines effectively.
- Assisted in the preparation of presentations and reports, ensuring accurate data representation and clear messaging.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Ensured accuracy in documentation by proofreading materials, maintaining records, and updating databases regularly.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Managed relational database to store information for reference, reporting, and analysis.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Improved office efficiency by streamlining administrative processes and implementing new organizational systems.
- Demonstrated adaptability in handling a variety of tasks, contributing to the overall success of the administrative team.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Ensured regulatory compliance through meticulous attention to detail in document preparation, submission processes, and internal audits management.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Promoted a culture of continuous improvement by identifying opportunities for process enhancements within the department.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Science - Criminology
PHINMA-CAGAYAN DE ORO CITY COLLEGE - ETEEAP
CAGAYAN DE ORO CITY, PROVINCE OF MISAMIS ORIENTAL 04.2001 -
J.D. - Bachelor of Laws
MISAMIS UNIVERSITY
Ozamiz, Philippines 04.2001 -
Skills
Courtroom Testimony
Accomplishments
LIST OF ACCOMPLISHMENTS AND CONTRIBUTIONS
Ø Designated as Cagayan de Oro City Program Coordinator for VPA
Ø Designated as PPOLPI / PPAEA Chairperson from January 2021 to present
Ø Designated as Chairperson for the 46thyear Anniversary of the DOJ-PPA for this year, 2022
Ø Designated as Regional Sports Committee Chairperson (PPA Region 10) from January 2018 to present
Ø VPA Regional Committee Member from 2018 to present
Ø Member for Committee Training Seminar for the Year-End General Assembly for this year
Ø Member for the Training and Advocacy Team for the Reconstitution of the DOJ-PPA Region X Quality Management System Organization
Ø Member of the HRMPSB as 2ndlevel Representative from 2021 to present
Ø Awarded Cert. of Recognition as 2ndPlace, Field Officer with Highest Investigation Output Submitted for FY 2019
Ø Awarded Cert. of Recognition as 2ndPlace, Field Officer with Highest Supervision Output for FY 2019
Ø Awarded Cert. of Recognition as 2ndPlace, Field Officer with Highest Investigation Output Submitted within the Prescribed Period for FY 2019
Ø Awarded Third Most Punctual Award during the entire year of 2019
Ø Awarded Cert. of Recognition as 1stPlace, Field Officer with Post-Sentence Investigation Reports Submitted within the Prescribed Period for FY 2018
Ø Awarded Cert. of Recognition as 2ndPlace, Field Officer with Highest Investigation Output for FY 2018
Ø Awarded Cert. of Recognition as 2ndPlace, Field Officer with Highest Supervision Output for FY 2018
Ø Awarded Cert. of Recognition as Most Punctual during the entire year of 2018
Ø Awarded Cert. of Recognition (for Region X) for placing 2nd Place in Modified Volleyball Game during the 3rd VISMIN Games at Mambukal Challenge held on May 17-19, 2017
Ø Awarded Certificate of Recognition during the conduct of virtual Consultation and Open Forum in line with the annual celebration of National Correctional Consciousness Week (NACOCOW) 2021
Ø Awarded Certificate of Appreciation as Resource Speaker during the Orientation on the Process of Probation and Plea-Bargaining at Barangay 35 on December 15, 2021
Timeline
Probation and Parole Officer
DOJ - PAROLE AND PROBATION ADMIN RX
08.2016 - Current
Administrative Aide IV
DOJ - Parole And Probation Admin RX
11.2013 - 08.2016
Bachelor of Science - Criminology
PHINMA-CAGAYAN DE ORO CITY COLLEGE - ETEEAP
04.2001 -
J.D. - Bachelor of Laws
MISAMIS UNIVERSITY
04.2001 -
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