Herlyn V. Santos
711 Peralta St. Salapungan Angeles City, Pampanga
Summary
Diligent with strong background supporting executive-level staff. Successfully managed scheduling, correspondence, and administrative tasks to ensure smooth office operations. Demonstrated organizational skills and effective communication in fast-paced environments.
As administrative professional, consistently ensured efficient workflow and executive support. Provided comprehensive scheduling and document management, contributing to enhanced productivity. Valued for reliability, team collaboration, and adaptability to dynamic office needs.
Overview
24
24
years of professional experience
Work History
Secretary's Assistant
GULIS SUKAD TALAKAD CONSTRUCTION SERVICES
01.2022 - Current
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Staff/Secretary
Rockford Center
06.2017 - 02.2019
- Maintained strict confidentiality while handling sensitive company information and personnel records.
- Improved internal communication by effectively disseminating information to relevant departments and team members.
- Played an integral role in hiring processes through resume screening, interview coordination, and reference checks for potential candidates.
- Enhanced office efficiency by streamlining document management and implementing organized filing systems.
Receptionist
A-7 Square Apartelle
06.2015 - 02.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Representative/Cashier
Trinkets Merchandise Inc.
06.2008 - 02.2009
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Flavor Feeder
Jazdale And Usasi Inc.
09.2004 - 02.2005
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Demonstrated adaptability in handling various tasks such as operating different types of feeders, loaders, or conveyors according to production requirements.
- Reviewed completed orders for quality and accuracy.
- Assisted in training new employees on proper feeder operation procedures for optimal performance.
Production Operator
Tukomi Electronics Philippines
12.2003 - 02.2004
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
Clinic Assistant
Angeles University Foundation Medical Center
06.2000 - 10.2000
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Education
Bachelor of Science - Agricultural Business And Management
Angeles University Foundation
Mac Arthur Hi-Way, Angeles City, Philippines04-2003
Nazarene Academy
Salapungan, Angeles City, Philippines 03-1999
Salapungan Elementary School
Salapungan, Angeles City, Pampanga03-1995
Skills
- Scheduling appointments
- Email management
- Proofreading documents
- Bookkeeping
Timeline
Secretary's Assistant
GULIS SUKAD TALAKAD CONSTRUCTION SERVICES
01.2022 - Current
Administrative Staff/Secretary
Rockford Center
06.2017 - 02.2019
Receptionist
A-7 Square Apartelle
06.2015 - 02.2016
Sales Representative/Cashier
Trinkets Merchandise Inc.
06.2008 - 02.2009
Flavor Feeder
Jazdale And Usasi Inc.
09.2004 - 02.2005
Production Operator
Tukomi Electronics Philippines
12.2003 - 02.2004
Clinic Assistant
Angeles University Foundation Medical Center
06.2000 - 10.2000
Bachelor of Science - Agricultural Business And Management
Angeles University Foundation
Nazarene Academy
Salapungan Elementary School
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