Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Soft Skills
References
Timeline
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Herald Yu Castro

Herald Yu Castro

Quality And Safety Professional
Calamba City

Summary

Senior Product and Quality Manager focused on People Management, Project Management, System Requirements, Manufacturing Process, Supplier Quality, Reliability-Failure Mode Avoidance, Mechanical Design, Customer Experience, Product Regulatory, Health&Safety, Cost Saving Initiatives.

24 years of making sure products and services meet internal and external standards. Proven organized and analytical with excellent command on written and verbal communication.

Overview

24
24
years of professional experience
10
10
years of post-secondary education

Work History

Category Quality Manager-New Products

Dyson Electronics Philippines Ltd
Calamba
01.2022 - Current
  • Improved product quality by implementing Failure Mode avoidance from Development Phase to Launch.
  • Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Provided training to employees on best practices in quality management, fostering culture of excellence within organization.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.

Quality and Safety Compliance Manager

GAFNI-Inc
07.2021 - 12.2021
  • Enhanced workplace safety by implementing comprehensive training programs and regular audits to 200 plus workforce.
  • Served as subject matter expert on relevant industry standards and best practices, keeping team members informed about changes in regulations.
  • Led cross-functional teams in development of site-specific emergency response plans, improving overall preparedness levels.
  • Ensured consistent adherence to established protocols by conducting periodic inspections of facilities and operations.
  • Conducted thorough investigations of accidents and incidents to identify root causes and implement corrective actions.

Reliability and Regulatory Manager

SensorFlow Pte Ltd
4 2020 - 03.2021
  • Lead data gathering and resolution of field issues, root cause analysis, implementation of corrective action which result to 98.5 percent reliability rate.
  • Lead company’s initiative on product compliance for certification on targeted markets which resulted to 100% adherence.
  • Championed culture of compliance by regularly communicating expectations and progress updates to internal stakeholders.

Quality Systems Engineer

Sunningdale Tech Ltd
11.2019 - 04.2020
  • Maintain effectiveness of QMS, facilitate Internal Audit, Verify closures of audit findings.
  • Led training initiatives for staff on quality system processes, resulting in increased understanding and adherence to established procedures.

Senior Product Quality Engineer / HSE Lead

Structo Pte Ltd
07.2018 - 11.2019
  • Lead First Article Inspection, Supplier Acceptance/ Disqualification, High Risk Component Orientation, Supplier Audit for Readiness, Field issues analysis, design of test cases.
  • Served as liaison between engineering, manufacturing, and customer support teams to address any potential issues related to product quality or user experience effectively.
  • Maintained safe work environment by enforcing strict adherence to established safety procedures during testing activities.

Operations Manager

DigiTx Holdings
02.2018 - 07.2018
  • Performance Metrics, Internal Policies, Business Development
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews on 50 plus workforce, identifying areas for improvement and developing action plans to address them.

Senior Quality and Reliability Engineer

Lexmark RnD
06.2006 - 11.2017
  • Product Qualification, Reliability Testing, Failure Analysis, 8D Reviews Performance Audit, Regression testing, User Test Cases.
  • Supported quality assurance efforts by participating in audits of vendors'' manufacturing facilities, ensuring adherence to established specifications and standards
  • Conducted failure analysis investigations to determine root causes, preventing repeat occurrences of critical equipment breakdowns

Hardware Design Engineer

Lexmark RnD
10.2003 - 06.2006
  • Design of Laser Printer Components, Tolerance Analysis, CAD Drawing Generation, Prototype Verification
  • Supported continuous improvement initiatives by conducting thorough design reviews and incorporating feedback from various stakeholders.
  • Presented technical findings and proposed solutions to both internal teams and external clients during meetings and conferences, garnering praise for clarity and professionalism

Product and Supplier Quality Engineer

Lear Corporation
03.2000 - 10.2003
  • Wire Harness BOM and Circuit Information Table, DCN-ECN line monitoring, APQP, PFMEA, PPAP, RMA, Supplier Performance Review.
  • Participated in new product development efforts, working hand-in-hand with suppliers to achieve desired outcomes within specified timeframes.
  • Managed relationships with key suppliers, fostering long-term partnerships that benefited both parties involved.

Education

Master of Science - Mechanical Engineering

University of San Carlos
Cebu City, Cebu
01.2003 - 01.2006

Bachelor of Science -

Mindanao State University
Iligan City
01.1992 - 01.1999

Skills

Lean Laboratories Set-up, 5S, Line Process Audit, Product Launch Supportundefined

Accomplishments

Shanghai, China (Process Improvement, General Motors Seats and Trims Facility)

Lexington, Kentucky USA (Mechanical Design Work Assignment),

Zhongzan, China (Manufacturing Audit/ Assembly Verification),

Suzhou, China (Manufacturing Audit/ Assembly Verification Test), Shenzen, China (Establish Lexmark Asian Training Center),

Lear: Change Terminal Proposal ($76K/yr), Component Sourcing ($25K/yr),

Lexmark: Exchange Inventory ($64K/yr),

Led the team in Zero call out 2017 EHS External Audit (ISO14001/ ISO18001),

Awards/Recognition: Cost Saving Initiatives, Process Improvement, Safety Audits ( Zero NC)

Training

QA/QC: QC Tools, CAPA, RCA, FMEA, Control Plan, Statistical Process Control, DoE, PPAP, Design: IDEAS (3D modeling), Design for Manufacturability, Geometric Dimensioning and Tolerancing, Basic Injection Molding, Six Sigma Green Belt, Compliance (QMS): ISO9000, ISO14001, OHSAS18001, ISO13485, ISO26000, TS16949, SensorFlow: FMEA, Structo: Product Roadmap, FMEA, 5S and Workplace Safety, HIRA, Lexmark: Reliability Testing (User Test case), Risk Prioritization Number, Lean Laboratory, Lear Automotive: Wire Harness Print Interpretation, Value Analysis Value Engineering.

Soft Skills

Word, Visio, PowerPoint, Project, Excel (Advanced), Asana, Trello, Extraview, Confluence, Smartsheet, Click-up, Ideas 3D Modelling, Autocad, Plato ( FMEA) 

References

  • Mary Grace Caranto, Lead Quality Engineer, Dyson Ltd
  • Shrugal Nagarkar, CEO ,Quarterback Engineering Services, 90662094

Timeline

Category Quality Manager-New Products

Dyson Electronics Philippines Ltd
01.2022 - Current

Quality and Safety Compliance Manager

GAFNI-Inc
07.2021 - 12.2021

Quality Systems Engineer

Sunningdale Tech Ltd
11.2019 - 04.2020

Senior Product Quality Engineer / HSE Lead

Structo Pte Ltd
07.2018 - 11.2019

Operations Manager

DigiTx Holdings
02.2018 - 07.2018

Senior Quality and Reliability Engineer

Lexmark RnD
06.2006 - 11.2017

Hardware Design Engineer

Lexmark RnD
10.2003 - 06.2006

Master of Science - Mechanical Engineering

University of San Carlos
01.2003 - 01.2006

Product and Supplier Quality Engineer

Lear Corporation
03.2000 - 10.2003

Bachelor of Science -

Mindanao State University
01.1992 - 01.1999

Reliability and Regulatory Manager

SensorFlow Pte Ltd
4 2020 - 03.2021

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Herald Yu CastroQuality And Safety Professional