HELEN GRACE PILLIEN GARCIA
Cauayan City
Summary
Detail-oriented Activation Coordinator with expertise in negotiation, customer relationship management, and business development strategies. Proven ability to enhance customer experiences and drive sales conversions through effective program execution. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
20
20
years of professional experience
Work History
Activation Coordinator and Team Leader
Free Lance Activation Coordinator and Team Leader
Isabela
06.2019 - Current
- Ensure effective execution of activity that addresses customer demands, meets customer values, which lead to high sales conversion.
- Records, monitors, assesses and prioritizes opportunities.
- Contributes insights on how to improve customer experience, product offerings and overall clients value.
- Builds and strengthens productive relationship with customers by managing customer expectations and perception towards clients in every stage of the customer engagement by observing Constant customer needs assessment (pre/post selling).
- Implementing value based programs.
- To maintain the loyalty and tenure of the account, Sales should effectively execute Stores programs and processes that ensures long-term business engagements with accounts in their respective areas like doing ocular visit to customer and scoping to prevent costly rotational churn.
- Agency Affiliations:
- TEAM ONGROUND, INC. (Clients: Nestle Philippines, Inc, Coca Cola Phils.),
- BLUEHIVE EVENTS AND MARKETING SERVICES (Client: Globe Telecom), BLACKBOX COLLABORATION (Client: Nestle Philippines, Inc),
- DYNAMIC GOAL MARKETING SERVICES, INC (Clients: CDO, JTI),
- MIROF, INC (Client: Nature Spring)
Business Development Officer
DNF(Globe)
Cauayan City
03.2025 - 05.2025
- Developed and implemented business development strategies to increase sales revenue.
- Identified areas where products or services could be improved upon or enhanced.
- Analyzed customer feedback data to determine areas of improvement within the organization.
Area Supervisor
Expercs, Inc.
Makaty City
07.2013 - 05.2019
- Company Overview: Nestle Merchandising Agency
- Activation of all cycle plans in the Distributor.
- Coordinates with all the heads of operations with regard to activation of Cycle Plans.
- Update the Principal in the overall implementation of Cycle Plan in the distributor.
- Monitors and Evaluates Merchandiser’s Performance.
- Ensures 100% execution of cycle plan.
- Organizes Reports.
- Make power point presentations for monthly, midyear and annual business presentations and help the Operations manager discuss the matter.
- Nestle Merchandising Agency
Trade Marketing Specialist
Isabela Gios Commercial Inc.
Santiago City
02.2011 - 04.2011
- Company Overview: Nestle Distributor
- Activation of all cycle plans in the Distributor.
- Coordinates with all the heads of operations with regard to activation of Cycle Plans.
- Provides all the allocation and deployment of POS materials and stocks to the sales team in relation to cycle plan executions.
- Update the Principal in the overall implementation of Cycle Plan in the distributor.
- Gathers and evaluate all feedback and monitoring reports and submits to the Regional Field Operation Executive and Area Sales Manager for proper action planning.
- Ensures on-time submission of all liquidation requirements to the Area Sales Manager after the end of each cycle plan execution.
- Sales Reporting Analysis.
- Assist the Operations Manager in Local trade channel and customer assessment.
- Nestle Distributor
Administrative Assistant
LGU SANTIAGO CITY
Santiago City
12.2005 - 12.2008
- Perform various clerical and administrative tasks, from answering the phone and typing documents to communicating with clients.
Education
Bachelor of Secondary Education - Mathematics
Quirino State University
Diffun, Quirino04-2004
Bachelor of Science - Management
Isabela State University-Echague
04-2000
Secondary Diploma -
Diffun High School
Diffun, Quirino03-1999
Saint Mary’s Academy -
Saint Mary’s Academy
Diffun, Quirino03-1997
Elementary Diploma -
Diffun Central School
Diffun, Quirino03-1995
Skills
- Negotiation skills
- Customer relationship management
- Business development strategies
- Active listening
- Quick learner
- Creative
- Mobilizing
- Organizing
- Computer literate
- Public speaking
- Market intelligence
- Brand performance
- Category performance
- Job objective setting
- Work planning
- Promotional program support
- Material allocation
- Promotional material management
Training And Seminars Attended
Leadership, Work Attitude and Values Enhancement Seminar, Dagupan Village Hotel, Dagupan City, 08/16/17
Languages
- English
- Tagalog
References
- EARNEST A. SOBERANO, Legal Officer, Southern Isabela General Hospital, 0915 636 7179
- MARK PAUL DELA VEGA, Account Manager, Bluehive Events and Marketing Services, 0927 429 4431
- QUEENIE B. ACOSTA, Operations Manager, Isabela Gios Commercial Inc. (Grocery Department), 0917-570-2547
- JANET F. ORPILLA, City Secretary, LGU, Santiago City, 0927 737 0786
- MARCOS ZINGAPAN, Former Area Sales Manager, NESTLE PHILIPPINES INC., 0916-671-9307
- HAZEL CALLADA, Team Supervisor, Team Onground Inc., 0916-524-0300
- TIM CABUAY, JR, Trade Marketing Manager, NAPINTAS Inc., 0917-153-4437
Eligibility
Licensure Examination for Teacher Passer
Personal Information
- Age: 41
- Gender: Female
- Marital Status: Single
- Religion: Christian
Timeline
Business Development Officer
DNF(Globe)
03.2025 - 05.2025
Activation Coordinator and Team Leader
Free Lance Activation Coordinator and Team Leader
06.2019 - Current
Area Supervisor
Expercs, Inc.
07.2013 - 05.2019
Trade Marketing Specialist
Isabela Gios Commercial Inc.
02.2011 - 04.2011
Administrative Assistant
LGU SANTIAGO CITY
12.2005 - 12.2008
Bachelor of Secondary Education - Mathematics
Quirino State University
Bachelor of Science - Management
Isabela State University-Echague
Secondary Diploma -
Diffun High School
Saint Mary’s Academy -
Saint Mary’s Academy
Elementary Diploma -
Diffun Central School
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