Helen Potente
Room Attendant
MANDALUYONG
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Supervisor
Philippines AD-AM Corporation INC.
Manila
02.2010 - 07.2014
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Developed and implemented customer service policies to enhance satisfaction.
- Helped meet changing demands by recommending improvements to business systems or procedures.
OFW
Christine Sterk
N/A
07.2007 - 07.2008
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
High School Diploma -
Greene Academy
North Cotabato, Philippines 06.1996 - 03.1997
Skills
Staff Management
Certification
Certified [Sale], [Philippines AD-AM CORP.INC.] - [1 year]
Timeline
Certified [Sale], [Philippines AD-AM CORP.INC.] - [1 year]
12-2011
Supervisor
Philippines AD-AM Corporation INC.
02.2010 - 07.2014
OFW
Christine Sterk
07.2007 - 07.2008
High School Diploma -
Greene Academy
06.1996 - 03.1997
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