Hazzelaine "Hazel" Fabros
Cash Management Solutions
Isarog Street San Jose Village III,BINAN LAGUNA
Summary
Dynamic Business Development Manager with a proven track record at Rizal Commercial Banking Corporation, excelling in effective negotiations and client account management. Successfully increased the client base by identifying new opportunities and delivering tailored solutions, driving significant business growth. Skilled in profitability analysis, fostering strong relationships with key decision-makers.
Goal-oriented manager with distinguished experience in Cash Management industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
31
31
years of professional experience
Work History
Business Development Manager
Rizal Commercial Banking Corporation
08.2016 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Customer Service Department Head
Rizal Commercial Banking Corporation
08.2013 - 08.2014
- Enhanced customer satisfaction by effectively addressing and resolving complaints in a timely manner.
Implementation Manager
Rizal Commercial Banking Corporation
08.2008 - 08.2013
- Exceeded client expectations by delivering high-quality solutions tailored specifically to their unique needs and requirements consistently throughout projects undertaken over time range.
Assistant Product Manager
Rizal Commercial Banking Corporation
08.2006 - 08.2008
- Supported sales teams with training materials and presentations, boosting their knowledge of product offerings and enhancing their ability to sell effectively.
Help Desk Operator
Rizal Commercial Banking Corporation
05.1994 - 08.2006
- Used established procedures to identify critical customer and system issues and escalate problems to appropriate person or group.
Disbursement Products Department Head
Rizal Commercial Banking Corporation
08.2014 - 2016
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Analyzed metrics to measure product performance.
Education
Bachelor of Science - Computer Science
University of The East
10-1993
Skills
- Engaging sales presentations
- Business growth strategy
- Effective negotiations
- Client account management
- Profitability analysis skills
Timeline
Business Development Manager
Rizal Commercial Banking Corporation
08.2016 - Current
Disbursement Products Department Head
Rizal Commercial Banking Corporation
08.2014 - 2016
Customer Service Department Head
Rizal Commercial Banking Corporation
08.2013 - 08.2014
Implementation Manager
Rizal Commercial Banking Corporation
08.2008 - 08.2013
Assistant Product Manager
Rizal Commercial Banking Corporation
08.2006 - 08.2008
Help Desk Operator
Rizal Commercial Banking Corporation
05.1994 - 08.2006
Bachelor of Science - Computer Science
University of The East
Similar Profiles
Aaron CamposAaron Campos
IT Technical Analyst at Rizal Commercial Banking Corporation (RCBC)IT Technical Analyst at Rizal Commercial Banking Corporation (RCBC)
Junn Eighteen NaveaJunn Eighteen Navea
Head- Policy Development and Cost Standards Dept. at Rizal Commercial Banking CorporationHead- Policy Development and Cost Standards Dept. at Rizal Commercial Banking Corporation
NELSON A. ODIO JR.NELSON A. ODIO JR.
Branch Operation Manager at Rizal Commercial Banking CorporationBranch Operation Manager at Rizal Commercial Banking Corporation
Dan Gabriel EscolanoDan Gabriel Escolano
Mapping Assistant at UPLB Phil-LiDAR 1Mapping Assistant at UPLB Phil-LiDAR 1
Kobie LumantaKobie Lumanta
Merchandiser at Global VenturesMerchandiser at Global Ventures