Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haziel Mae Aquino

Limay, Province Of Bataan Philippines

Summary

Professional support with comprehensive understanding of application maintenance and troubleshooting. Proven track record in resolving technical issues efficiently and enhancing system performance. Known for strong team collaboration and adaptability, ensuring reliable support in dynamic environments. Skilled in problem-solving and customer service, valued for reliability and flexibility.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Application Support Analyst-Oracle Middleware

Accenture Inc.
04.2022 - Current
  • Manage and support Oracle iLayer and other middleware platforms, ensuring seamless integration between enterprise systems and external services.
  • Troubleshoot and resolve integration issues, including API errors and failures, optimizing data flow between systems using REST and SOAP APIs.
  • Collaborate with developers and integration teams to deploy, test, and support API-based solutions, ensuring system reliability and scalability.
  • Design and implement integration flows in Oracle iLayer to connect on-premise applications with cloud services, streamlining business processes and reducing operational overhead.
  • Monitor integration performance, identify bottlenecks, and resolve issues related to system downtime, API failures, and inefficient data exchange.
  • Develop and document API specifications, integration workflows, and troubleshooting procedures to improve team efficiency and ensure consistent service delivery.
  • Leverage Oracle iLayer for system migrations, moving legacy integrations to more modern cloud-based API solutions.

Project Engineer

Molex Integrated Product Philippines Inc.
10.2020 - 03.2022

Led engineering projects, coordinating system integrations and optimizing manufacturing processes. Worked with cross-functional teams to implement technical solutions, ensure system reliability, and improve automation. Managed troubleshooting, documentation, and performance improvements for production systems.

Process Associate

Genpact Service LLC
06.2020 - 11.2020

Managed daily business processes, ensuring accuracy and efficiency in data handling and workflow management. Provided support for process optimization, identified areas for improvement, and collaborated with teams to resolve issues, ensuring smooth operations and client satisfaction.

Quality Assurance Engineer

Nicera Philippines Inc.
01.2019 - 06.2020

Ensured the quality and reliability of car sensor products through rigorous testing and inspection. Developed and implemented quality control processes, identified defects, and collaborated with production teams to resolve issues. Conducted audits and provided continuous improvement recommendations to meet industry standards.

Manufacturing Engineer

Nidec Subic Philippine Corporation
01.2018 - 05.2018

Optimized manufacturing processes for robotics components, ensuring efficient production and quality standards. Analyzed workflows, implemented process improvements, and collaborated with cross-functional teams to troubleshoot issues and enhance productivity. Led equipment calibration, maintenance, and continuous improvement initiatives.

Education

Bachelor of Science - Electronics Engineering

Bataan Heroes Memorial College
Balanga, Province Of Bataan, Philippines
04-2017

Skills

  • API Technologies: REST, SOAP, JSON, XML, WSDL, Postman
  • Middleware Tools: Oracle iLayer, Oracle SOA Suite, Oracle WebLogic
  • Programming: BPEL, SQL
  • Cloud Platforms: Oracle Cloud
  • Other Tools: ServiceNow, SoapUI, JDeveloper
  • Soft Skills

  • Problem-solving & Troubleshooting
  • Collaboration & Teamwork
  • Communication & Documentation
  • Analytical Thinking
  • Time Management & Prioritization

Certification

  • Oracle Cloud Infrastructure 2024 Generative AI Professional
  • Oracle Cloud Infrastracture 2023 Certified Application Integration Professional
  • Oracle Cloud Infrastracture 2023 Certified Architect Associate
  • Oracle Cloud Infrastracture 2023 AI Certified Foundations Associate

Timeline

Application Support Analyst-Oracle Middleware

Accenture Inc.
04.2022 - Current

Project Engineer

Molex Integrated Product Philippines Inc.
10.2020 - 03.2022

Process Associate

Genpact Service LLC
06.2020 - 11.2020

Quality Assurance Engineer

Nicera Philippines Inc.
01.2019 - 06.2020

Manufacturing Engineer

Nidec Subic Philippine Corporation
01.2018 - 05.2018

Bachelor of Science - Electronics Engineering

Bataan Heroes Memorial College
Haziel Mae Aquino