Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hazelle Marie Recote

Hazelle Marie Recote

Customer Service Representative
Cadiz, Province Of Negros Occidental

Summary

Experienced customer service professional with several years of providing excellent support and building positive relationships. Proficient in handling inquiries, resolving issues, and ensuring customer satisfaction. Known for professionalism, empathy, and attention to detail. Strong communicator with solid problem-solving skills and a commitment to high-quality service.

Overview

13
13
years of professional experience

Work History

Communication Assistant

Home Team Vacation Rentals
03.2024 - 08.2024

I handled multiple rental platforms, such as Airbnb, Vrbo, and others, where I responded to host inquiries and performed various other tasks.

AGM Agency

Customer Service Representative
07.2020 - 03.2024
  • I worked with Amazon Seller Central and Walmart Seller Support.
  • I handled messages, product reviews, negative seller feedback, pending orders (FBM), weekly client reports, product questions, a-to-z claims, and more.
  • I managed multiple accounts, including Dr. Berg, CloudNine Sheepskins, and more.

Email Customer Support / Bank Negotiator

ExtendOps
03.2020 - 07.2020

The account I handled was for AskTrim.

Collection Customer Service Representative

Nearsol
05.2019 - 02.2020

The account I handled was for Sprint Telecommunications Company.

Customer Service Representative

Prooftech
10.2018 - 02.2019
  • The account I handled was for Best Choice Products (BCP).
  • I was an Email, Chat, and Phone Representative.

Team Leader Supervisor

IQor
12.2016 - 12.2017

The account I handled was for Walmart.

Customer Service / Technical Support

SPi Global
11.2015 - 10.2016

The account I handled was for Dish Network.

Customer Service / Technical Support

Transcom Bacolod
10.2014 - 11.2015

The account I handled was for Comcast Corporation.

Personal Assistance

Avon Products
05.2011 - 09.2011

I worked as a personal assistant to one of the franchise managers at the company.

Education

High School Diploma -

Colegio San Agustin
Bacolod City, Province Of Negros Occidental, Philippines
05.2001 -

Associate of Science - Nursing

Riverside College
Bacolod City, Province Of Negros Occidental, Philippines
05.2001 -

Skills

    Customer Service

    Problem-Solving

    Team Management

    Multitasking

    Excellent Communication

    Self Motivation

    Task Prioritization

    Professionalism

    Technical knowledge

    Time Management

    Attention to Detail

Timeline

Communication Assistant

Home Team Vacation Rentals
03.2024 - 08.2024

AGM Agency

Customer Service Representative
07.2020 - 03.2024

Email Customer Support / Bank Negotiator

ExtendOps
03.2020 - 07.2020

Collection Customer Service Representative

Nearsol
05.2019 - 02.2020

Customer Service Representative

Prooftech
10.2018 - 02.2019

Team Leader Supervisor

IQor
12.2016 - 12.2017

Customer Service / Technical Support

SPi Global
11.2015 - 10.2016

Customer Service / Technical Support

Transcom Bacolod
10.2014 - 11.2015

Personal Assistance

Avon Products
05.2011 - 09.2011

High School Diploma -

Colegio San Agustin
05.2001 -

Associate of Science - Nursing

Riverside College
05.2001 -
Hazelle Marie RecoteCustomer Service Representative