Hazelle Christine Tesch-Paglinawan
Freelance Professional Services
Cebu City, Province of Cebu,CEB
Summary
Experienced professional with over 20 years of expertise in administrative office supervision, transcription operations supervision, and editing and transcribing from audio/video recordings. Specialized in legal, business, medical, and general subject matter. Proven track record of maintaining strict confidentiality and professionalism for a diverse clientele through adherence to privacy policies and non-disclosure agreements.
Overview
29
29
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Transcriptionist/Localization/Translator
TransPerfect Global
10.2010 - Current
- Company Overview: TransPerfect is a global leader in language and technology solutions, providing services to clients in various industries
- Accurate documentation of data from audio files submitted by various healthcare specialists, business groups, and media specialists
- Files are downloaded for transcription, editing and proofreading, and then consequently uploaded for submission to current clients and contractors
- Current clients are affiliated with major accounts for several large to medium-scale pharmaceutical companies, banks and privately-owned businesses worldwide
- Transcripts and audio sources range from several US government agencies to insurance companies and individuals
- Strict adherence to client confidentiality and non-disclosure policies, as well as HIPAA-based regulatory policies as needed
- TransPerfect is a global leader in language and technology solutions, providing services to clients in various industries
- Contact: TransPerfect Translations
- Simultaneous contractual clients: Accurate Words (reestablished under PC Transcription; Legal deposition summaries, notes and review for all legal representatives affiliated with client Albert & Mackenzie.; Editing of already existing short transcripts with audio files on ECPAT initiative presentations for quarterly monitoring reports
Legal Administrative Officer
United States Military Training Mission
11.2006 - 04.2010
- Company Overview: A Security Assistance Organization which manages and is primarily funded by Foreign Military Sales cases between the United States Government and the Kingdom of Saudi Arabia
- Administrative support and assistance to the Staff Judge Advocate Office, United States Military Training Mission to Riyadh, Saudi Arabia
- Responsible for the proper documentation and handling of several confidential, sensitive legal cases/reports in the interests of the United States Armed Forces under the United States Central Command
- (USCENTCOM)
- Official designated Records Custodian for confidential/sensitive document hard copies using the system mandated by the United States Air Force via the CJCSM (Chairman of the Joint Chiefs of Staff Manual)
- Establishment and maintenance of an Electronic Tracking/Suspense System for incoming and outgoing documents for easy reference and follow up
- Full coordination with the Staff Judge Advocate regarding legal research for finalizing legal reviews and recommendations
- Strict maintenance of client confidentiality in all legal administrative cases and policy regulation
- A Security Assistance Organization which manages and is primarily funded by Foreign Military Sales cases between the United States Government and the Kingdom of Saudi Arabia
- Contact: David Western - djwestern@liberty.edu
Medical Administrative Assistant
King Abdulaziz Medical City
04.2006 - 10.2006
- Company Overview: A leading healthcare institution in Saudi Arabia, providing comprehensive medical services
- Provision of administrative support and assistance to the Office of the Chief Operating Officer, National Guard Health Affairs, Director of Medical Technology and Assessment Unit, and Head Surgeon, Cardiac Surgery Services
- Duties included establishing and maintaining an electronic tracking system for confidential, sensitive and/or urgent documents within the National Guard Health Affairs, the Medical Technology Assessment Unit and Cardiac Surgery Unit
- Full coordination with clinical engineering professionals regarding technical specifications of current and future medical equipment for the utilization of National Guard Health Affairs
- Preparation of technical proposals and assessments, as well as technical inventory of equipment in several specialty departments that were approved for purchase and acquisition
- Preparation of minutes for Technical Committee meetings for establishment and revision of advanced, high technology equipment for purchase and acquisition by the Cardiac Sciences Department, subject for approval by the COO and CEO offices
- Preparation of minutes for Job Classification Committee meetings for the establishment and revision of employee positions subject for recommendation and approval by the COO and CEO offices
- A leading healthcare institution in Saudi Arabia, providing comprehensive medical services
- Contact: Mr
- Abdullah Al-Amari - +966-11-8011111
Medical Transcription Editor
Pilipinas Data Corporation
09.2004 - 01.2006
- Company Overview: A company that provided medical transcription services but went out of business due to labor relations/employee benefit violations of government policies
- Responsibilities included the accurate documentation of data from audio files by various healthcare specialists
- Purely medical scope audio files are downloaded for transcription, editing, and proofreading within a 12-hour turnaround span
- Documents ranged from patient charts, letters between healthcare professionals, insurance providers, operative records and test results for several specialties
- Editing of psychiatric evaluations with related GAF ratings and ICD-9 codes as dictated for psychiatric diagnoses
- Supervised staff of 30 transcriptionists for night/day shift operations
- A company that provided medical transcription services but went out of business due to labor relations/employee benefit violations of government policies
Medical Transcriptionist
TRX Global Corporation
06.2003 - 09.2004
- Company Overview: A company that was involved in medical transcription but is no longer in the business
- Responsibilities included the accurate documentation of data from audio files, which are submitted by various healthcare specialists and transcribed by skilled transcribers
- Documented draft notations on optical genetic research being handled by a research physician with the Saint Luke's Eye Center, including dictations for documenting daily reports for social workers specializing in livelihood needs of immigrants in the USA
- Documents ranged from patient charts, letters between healthcare professionals containing patient data, letters to insurance providers, operative records and testing procedures/results for allergy and immunology specifications, as well as specialties that utilized holistic medicine treatments
- Supervised staff of 45 transcriptionists for night shift operations
- A company that was involved in medical transcription but is no longer in the business
Accounting Assistant
Lucent Technologies Inc.- Islacom
09.1997 - 06.1999
- Company Overview: A telecommunications company that provided various services and solutions
- Provision of clerical support and assistance to the designated Project Accounts Officer of the Lucent Cebu City site office during the implementation of its project with Islacom
- Duties included processing of supplier billings for payment, payroll updates and adjustments, maintenance of documents
- Facilitation of requests for overtime rendered, travel per diem benefits, and overall documentation of financial resources to support the project
- All transactions accessed via Terranova LAN using Lucent's system known as the IAS2, or International Accounting System Version 2, routed through the centralized database located in Lucent Technologies, Singapore
- A telecommunications company that provided various services and solutions
- Contact: Nelfa Rendon - https://www.linkedin.com/in/nelfa-rendon-95534
Entertainment Production Coordinator
Maximedia Entertainment International, Inc.
12.1995 - 02.1996
- Coordinated with production team to support productivity targets and deadline management.
- Coordinated communication between departments, fostering a collaborative work environment.
- Created and maintained detailed reports and schedules of all production tasks.
- Provided direct assistance to the Productions Director/Manager.
- Calculation and distribution of cash disbursements on a weekly basis for payments of miscellaneous supplies.
- Maintained public relations with various entertainment supply outfits in providing necessary equipment for stage and lighting, as well as sound systems for the given production.
- Coordination with talent production assistants to ensure their talents' timely rehearsals and stage appearances.
- Assisted in marketing and distribution of ad posters for school groups and other organizations willing to attend to these events on a group basis with special promotional package discounts.
Education
High School Diploma - English
Brent International School
Baguio City 09.1985 - 06.1989
Bachelor of Science - Psychology
University of The Philippines, Diliman
Quezon City, Metro Manila, Philippines 06.1989 - 03.1994
High School Grade 8 -
Princess Anne Jr. High School
Virginia Beach, Virginia, USA 09.1984 - 06.1985
Skills
English language proficiency
Precision-Driven Performance
Data-Driven Research Expertise
Skilled in Content Accuracy
Specialized Terminology Expertise
Transcription Workflow Management
Strong Understanding of Clinical Terminology
Database Administration
Strategic Decision Making
Information management
Strong English Language Proficiency
Operational Efficiency Management
Certification
Civil Service Eligibility Certificate, Philippine Civil Service Commission, 13040254
Honors And Awards
- Certificate of Achievement, United States Department of Defense, 08/01/09
- Outstanding Civilian Service Award, United States Military Training Mission and the United States Central Command, Department of Defense, 07/01/09
- Certificate of Appreciation with Honorable Mention, United States Department of Defense, 02/01/09
- USCENTCOM Best Legal Service Civilian Nomination, United States Military Training Mission, Saudi Arabia, 05/01/08
Published Author on Amazon
First publication: Raven's Path
A poetry collection
Second publication: The Nameless Narcissist (novelette)
A story of self care and empowerment
Author Name: Raven Christine Tesch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionHealthcare benefits4-day work weekTimeline
Transcriptionist/Localization/Translator
TransPerfect Global
10.2010 - Current
Legal Administrative Officer
United States Military Training Mission
11.2006 - 04.2010
Medical Administrative Assistant
King Abdulaziz Medical City
04.2006 - 10.2006
Medical Transcription Editor
Pilipinas Data Corporation
09.2004 - 01.2006
Medical Transcriptionist
TRX Global Corporation
06.2003 - 09.2004
Accounting Assistant
Lucent Technologies Inc.- Islacom
09.1997 - 06.1999
Entertainment Production Coordinator
Maximedia Entertainment International, Inc.
12.1995 - 02.1996
Bachelor of Science - Psychology
University of The Philippines, Diliman
06.1989 - 03.1994
High School Diploma - English
Brent International School
09.1985 - 06.1989
High School Grade 8 -
Princess Anne Jr. High School
09.1984 - 06.1985