HAZEL JOY DACASIN
Senior Sales Operations Specialist
Rodriguez
Summary
Results-oriented Sales Operations Specialist with over 7 years of progressive experience in sales support, order management, and account coordination. Proven track record of handling key accounts, streamlining administrative processes, and supporting national and regional sales operations. Recognized GEM awardee and President’s Lister, committed to driving operational efficiency and accuracy.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Sales Operations Specialist
Haier Electrical Appliances Philippines Inc
04.2024 - Current
- Managed key account operations during managerial leave, ensuring seamless daily operations.
- Consolidated purchase orders for timely delivery and secured date approvals.
- Coordinated return-to-vendor processes for multiple dealers.
- Assisted national and regional accounts with day-to-day operations.
- Generated and followed up on dealer collection reports and invoice payments.
- Liaised between stores and customer service for issue resolution.
- Performed supervisory duties including monthly reporting and incentive processing.
- Processing reimbursement of Sales Managers.
Sales Operations Specialist
Haier Electrical Appliances Philippines Inc
01.2023 - 03.2024
- Supported sales documentation, reporting, and order fulfillment processes.
- Ensured accuracy in data entry and coordinated with logistics teams.
Sales Admin Assistant
Haier Electrical Appliances Philippines Inc
03.2021 - 12.2022
- Provided clerical support for the sales team and maintained accurate sales records.
- Processed sales orders, managed documentation, and tracked deliveries.
Cash and Inventory Custodian
Belo Medical Group
09.2017 - 03.2021
- Managed inventory levels and handled daily cash reconciliation.
- Supported the clinic’s financial and administrative operations.
Administrative Assistant
Silverworks
06.2016 - 07.2017
- Performed office administrative tasks including scheduling and document filing.
Education
Bachelor of Science - Entrepreneurship
Polytechnic University of The Philippines
06.2012 - 03.2016
Skills
- Sales Operations and Support
- Purchase Order and Inventory Management
- Customer Service and Account Management
- Data Entry and Transaction Processing
- Bookkeeping (Beginner Level)
- Microsoft Office (Word, Excel, PowerPoint)
- Time Management and Problem Solving
- Report Generation and Data Analysis
- Process Improvement and Documentation
Certifications And Awards
- GEM Awardee – 2022 & 2023
- Accounting Foundations: Bookkeeping – Certificate of Completion
- How to Be a Virtual Professional – Certificate of Completion
Timeline
Senior Sales Operations Specialist
Haier Electrical Appliances Philippines Inc
04.2024 - Current
Sales Operations Specialist
Haier Electrical Appliances Philippines Inc
01.2023 - 03.2024
Sales Admin Assistant
Haier Electrical Appliances Philippines Inc
03.2021 - 12.2022
Cash and Inventory Custodian
Belo Medical Group
09.2017 - 03.2021
Administrative Assistant
Silverworks
06.2016 - 07.2017
Bachelor of Science - Entrepreneurship
Polytechnic University of The Philippines
06.2012 - 03.2016
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