Dancing
HAZEL VENTURINA
ESTEBAN
SAN JOSE CITY NUEVA ECIJA
Summary
Dynamic Business Manager with a proven track record at Security Bank Corporation, excelling in strategic planning and client relationship management. Adept at mentoring teams and driving sales growth, I achieved performance targets while fostering a collaborative environment. Strong decision-making skills complemented by a commitment to exceptional customer service.
Overview
25
25
years of professional experience
Work History
Business Manager
Security Bank Corporation
01.2018 - Current
- Communicated with customers positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Branch Manager
Eastwest Banking Corporation
02.2012 - 01.2018
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Store Manager
Smart /Suncellular Telecommunications
07.2000 - 12.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
Bachelor of Science - Computer And Information Sciences
Good Samaritan Colleges
Cabanatuan City, Province Of Nueva Ecija, Philippines 04.2001 -
Skills
Customer service
Accomplishments
- Consistently exceeds bancassurance annual target
- Qualifier in New Zealand Trip Incentive 2022
- Japan Trip Incentive qualifier last January 2025
- Milan Italy Trip Incentive qualifier lat May 2025
- One of the few Luminaries Awardee last April 2025 at Okada Grand Ballroom
- Bank wide awardee for the most numbers of successful SME day 2024
- Branch top performer for SME loans at 400% achievement rate for 2024
Affiliations
- Soroptimist International
- Wife of a Freemason
Interests
Traveling
Cooking
Strolling
Timeline
Business Manager
Security Bank Corporation
01.2018 - Current
Branch Manager
Eastwest Banking Corporation
02.2012 - 01.2018
Bachelor of Science - Computer And Information Sciences
Good Samaritan Colleges
04.2001 -
Store Manager
Smart /Suncellular Telecommunications
07.2000 - 12.2011
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