Hazel Panganiban
Silang
Summary
Versatile professional with a strong background in fraud analysis, administrative support, HR coordination, and accounting. Expertise in detecting and investigating fraudulent activities, along with a proven ability to manage office operations and coordinate HR functions effectively. Recognized for maintaining accurate financial records while ensuring a seamless workflow across departments. Committed to leveraging diverse skills to drive organizational success and enhance operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
FRAUD ANALYST- Financial and Payments
DC Bank Canada
12.2024 - Current
- Client: Kinetic Innovative Staffing
- Manage to distinguish fraud in every transaction. Focus on monitoring related to drugs. Connected with the different clients under DC Bank regarding transactions. Investigated and analyzed transaction data and suspicious activities.
- Handles Mastercard (deleting tokens and account cards) that are not under DC Bank already. Handles fraud and refunds once needed.
FRAUD INVESTIGATOR ANALYST (Project-based)
COLLABERA DIGITAL PHILIPPINES
05.2024 - 08.2024
- Client: City Savings Bank, Unionbank Plaza, Pasig City
- Monitoring transactions 24/7 As a fraud analyst, I investigate suspicious activities, analyze transaction data, and identify fraud patterns to prevent financial losses and protect the organization.
FRAUD INVESTIGATOR ANALYST
Telus International Philippines
01.2022 - 04.2024
- I worked in Barclay's US Bank for 2 years and 4 months. As a fraud analyst, I investigate suspicious activities, analyze transaction data, and identify fraud patterns to prevent financial losses and protect the organization.
FREELANCE ESL TEACHER/ Admin& HR Head Remote
Partner with Chinese/Australian Clients
06.2011 - 12.2023
- I had been an ESL for more than 10 years from 2011 to 2023. I focused on teaching Koreans, Japanese, Chinese, and Arabians. I also focused on teaching IELTS for 3 years.
- I also handled the Admin and HR task for a couple of years. Recruiting teachers and gathering lessons for students
ADMIN and HR ASSISTANT
Volcano ExpressGrill Inc
11.2013 - 06.2015
- As an HR coordinator, I manage recruitment, handle employee relations, oversee onboarding, and ensure HR processes and policies are effectively implemented.
ACCOUNTING ASSISTANT (Remote)
Millennium Services Consultants, Inc
09.2013 - 10.2014
- As an accounting assistant, I handle financial transactions, maintain records, assist with bookkeeping, and support the accounting team to ensure accurate financial reporting.
Education
Bachelor of Business Administration - Management
PHILIPPINE CHRISTIAN UNIVERSITY
01.2011
College of Law - undefined
PHILIPPINE CHRISTIAN UNIVERSITY-MANILA
Skills
- Team coordination skills
- Fraud prevention strategies
- Fraud detection monitoring
- Problem-solving expertise
- Effective communication
- Analytical investigation methods
- Experienced in Microsoft Office applications
- HR management
- Administrative oversight
Certification
- AML Training Program 2024
-DC Bank Canada
-16 Dec 2024
- Complaint Handling Training
-DC Bank Canada
-16 Dec 2024
- Disclosure Training
-DC Bank Canada
-16 Dec 2024
Timeline
FRAUD ANALYST- Financial and Payments
DC Bank Canada
12.2024 - Current
FRAUD INVESTIGATOR ANALYST (Project-based)
COLLABERA DIGITAL PHILIPPINES
05.2024 - 08.2024
FRAUD INVESTIGATOR ANALYST
Telus International Philippines
01.2022 - 04.2024
ADMIN and HR ASSISTANT
Volcano ExpressGrill Inc
11.2013 - 06.2015
ACCOUNTING ASSISTANT (Remote)
Millennium Services Consultants, Inc
09.2013 - 10.2014
FREELANCE ESL TEACHER/ Admin& HR Head Remote
Partner with Chinese/Australian Clients
06.2011 - 12.2023
College of Law - undefined
PHILIPPINE CHRISTIAN UNIVERSITY-MANILA
Bachelor of Business Administration - Management
PHILIPPINE CHRISTIAN UNIVERSITY