Data Entry /Analyzing
Hazel Galit
Management
Quezon City
Summary
Focused on developing expertise in customer experience to build a successful career. Committed to continuous learning and personal development to achieve professional goals. Driven by a passion for success and skill enhancement.
Overview
4
4
Languages
4
4
Certifications
6
6
years of professional experience
Work History
Healthcare Customer Service Representative -U.S.A
Concentrix
2024.10 - 2025.08
- Assisted customers in navigating healthcare inquiries, ensuring timely and accurate responses.
- Resolved complex issues by collaborating with healthcare providers and internal departments.
- Educated clients on insurance benefits, coverage options, and claims processes to enhance understanding.
- Streamlined communication processes through effective use of customer relationship management software.
Financial Customer Service Representative-U.S.A
Teleperformance Inc.
2023.12 - 2024.04
- Resolved customer inquiries regarding financial products and services, ensuring accurate information delivery.
- Assisted clients in navigating online banking platforms, enhancing user experience and satisfaction.
- Managed account-related issues, facilitating timely resolutions to maintain customer loyalty.
- Collaborated with team members to improve communication processes, increasing operational efficiency.
Patient Admitting Representative
Providence Hospital
2023.03 - 2023.09
- Facilitated patient intake processes and managed documentation efficiently.
- Supported healthcare providers with administrative tasks and scheduling activities.
- Maintained cleanliness and organization of patient areas to uphold safety standards.
- Collaborated with team members to optimize workflow in high-pressure environments.
Property Sales Consultant
Alveo AyalaLand Inc
2019.08 - 2020.02
- Conducted property viewings and provided detailed information to potential buyers.
- Assisted clients in identifying suitable properties based on individual preferences and budget constraints.
- Collaborated with senior consultants to develop effective sales strategies and achieve targets.
Education
Bachelor of Science -
Far Eastern University
Sampaloc, Manila, Philippines05.2019
Skills
Customer support/ Communication
Data Entry
Excel data management skills
Expertise in Microsoft Office applications
Presentation skills with PowerPoint
Multitasking skills
Time management strategies
Adaptability to change
Rapid learning capacity
Team collaboration
Teamwork skills
Empathy and compassion
Problem-solving strategies
Rapid learning capacity
Certification
Dean's Lister 2nd Honor Academic Far Eastern University
Interests
Customer Assistant
Proffesional Driving
Travel/ Tourism
Documentary /History/ Science
Timeline
Top 2 Representative Health Care United States Account Concentrix Inc.
2025-03
Healthcare Customer Service Representative -U.S.A
Concentrix
2024.10 - 2025.08
Financial Customer Service Representative-U.S.A
Teleperformance Inc.
2023.12 - 2024.04
Patient Admitting Representative
Providence Hospital
2023.03 - 2023.09
Top 1 Agent Prodution Financial Account Unites States Teleperformance Inc.
2023-01
Technical Support Top Solving
2022-03
Property Sales Consultant
Alveo AyalaLand Inc
2019.08 - 2020.02
Dean's Lister 2nd Honor Academic Far Eastern University
2019-03
Bachelor of Science -
Far Eastern University