HAZEL ESPINA
ASSISTANT
Dasmarinas, Province Of Cavite
Summary
Professional with background in administrative support and invoice processing, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
11
11
years of professional experience
Work History
Procurement Assistant
JGC Philippines
Alabang Muntinlupa
04.2025 - 12.2025
- Reduced errors in payment transactions by regularly reviewing and reconciling financial records.
- Conducted regular reviews of internal controls within the payment processing function, recommending improvements as necessary for compliance purposes.
- Increased accuracy in payment processing through meticulous attention to detail and thorough data entry.
- Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality resulting to 80% processed payment every month.
- Strengthened security measures for sensitive customer information by adhering to strict guidelines and protocols.
- Provided exceptional customer service by resolving inquiries related to payments, account balances, and transaction discrepancies.
- Utilized software tools specifically SAP for effective tracking, analysis, and reporting on key performance indicators within the payment processing function.
- Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
- Monitored accounts to verify compliance with payment terms and schedules.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Matched purchase orders with invoices and recorded necessary information.
Assistant
JGC Philippines Inc.
Alabang Muntinlupa
09.2017 - 12.2025
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Increased efficiency by implementing new processes and providing administrative support to management like 100% submission of timesheet all the time
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Improved accuracy by 95% in monthly expense reports through systematic cross-checking and digital record integration.
- Processed 100+ expense reports per month with zero compliance errors, ensuring adherence to company policy.
- Improved data management by creating comprehensive databases for easier access to critical information.
- Volunteered to help with special projects of varying degrees of complexity.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Trained and supervised employees on office policies and procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Facilitated onboarding process for new hires, accelerating their integration into team.
- Served as point person in charge for accounting, IT, and other engineering departments related to department concerns.
- Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
- Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
- Worked with senior management to initiate new projects and assist in various processes.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Assisted in preparing monthly and yearly financial reports, contributing to a 100% on-time submission rate and supporting accurate forecasting.
Administrative Assistant
Asian Hospital And Medical Center
Alabang Muntinlupa
06.2015 - 04.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and patients.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for doctors and patients by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
MBA - Master in Business Administration
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City 04.2001 -
Bachelor of Science - Business Administration Major in HRDM
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City 04.2001 -
Skills
Data organization
Time management
Supplier relationship management
Invoice verification
Budget planning and forecasting
File management
Office administration
Event and Workshop planning
Workload management
Problem-solving abilities
Adaptability and flexibility
Timeline
Procurement Assistant
JGC Philippines
04.2025 - 12.2025
Assistant
JGC Philippines Inc.
09.2017 - 12.2025
Administrative Assistant
Asian Hospital And Medical Center
06.2015 - 04.2017
MBA - Master in Business Administration
Pamantasan Ng Lungsod Ng Muntinlupa
04.2001 -
Bachelor of Science - Business Administration Major in HRDM
Pamantasan Ng Lungsod Ng Muntinlupa
04.2001 -