Hazel Casurao
Calbayog City,WSA
Summary
Recent graduate with a Bachelor’s degree in Tourism Management eager to launch a career in the dynamic field of hospitality and tourism. Passionate about exploring diverse cultures and creating memorable travel experience. Strong academic foundation in tourism principles, customer service, and destination management. Positive team player with excellent communication skill, a strong work ethic, and a dedication to delivering exceptional service. Seeking an opportunity to contribute to a vibrant tourism organization and grow professionally in the industry.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Secretary/Cashier
Panjoboban Lending Company
- Customer Service: Answering phone call and resolving customer inquiries.
- Scheduling: Planning and scheduling meeting and rescheduling missed appointment.
- File management: Developing, organizing, and maintaining files.
- Information Gathering: Obtaining information related to the customer loan organization process.
Housekeeping
La Vista Pensionne
- Cleaning and Sanitizing:
- Changing Linens and Beddings
- Restocking Supplies
- Trash Disposal
- OJT
Teacher Aide
Calbayog East Central Elementary School
- Classroom monitoring
- Administrative Aide
- OJT
Experienced Sales Associate
at a Micro-retailed FMCG Store Operating
Calbayog City, Province Of Samar, Philippines
01.2013 - Current
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to optimize product visibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash management.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through excellent service.
- Participated in inventory management tasks, including stock replenishment and loss prevention strategies.
Education
Bachelor of Science - Tourism Management
Northwest Samar State University
Calbayog City, Province Of Samar, Philippines05-2024
High School Diploma -
La Milagrosa Academy
Calbayog City, Province Of Samar, Philippines03-2019
High School Diploma -
Calbayog City National Highschool
Calbayog City, Province Of Samar, Philippines03-2017
Skills
- Critical thinking
- Communication Skills
- Problem Solving
- Creativity
- Leadership
- Organization
- Quickbooks
- Payroll processing
- Payment posting
Certification
- NCII EVENT ORGANIZING CERTIFICATE - MAY 2024
Timeline
Experienced Sales Associate
at a Micro-retailed FMCG Store Operating
01.2013 - Current
Housekeeping
La Vista Pensionne
Teacher Aide
Calbayog East Central Elementary School
Secretary/Cashier
Panjoboban Lending Company
Bachelor of Science - Tourism Management
Northwest Samar State University
High School Diploma -
La Milagrosa Academy
High School Diploma -
Calbayog City National Highschool