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Results-driven professional with strong communication and time management skills, enhancing customer experience in high-pressure environments. Skilled in photo editing and creating engaging graphics for digital and social media, leveraging visual design and marketing strategies to connect sports brands with fans.

With a proven track record in sales, marketing, and business development across B2B and B2C markets, I specialize in building partnerships, driving revenue growth, and delivering exceptional customer service. My skills in strategic planning, effective communication, and customer-centricity make me an ideal candidate for roles in sales, marketing, business development, and customer service, where I can leverage my leadership and creativity to achieve outstanding results.


Dynamic and results-driven professional with extensive experience in customer service and event planning, notably at Girl About Town. Proven track record in enhancing customer satisfaction and managing cash handling with precision. Skilled in marketing strategy and conflict resolution, demonstrating reliability and a strong work ethic to exceed business objectives.
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

A dedicated professional with expertise in data analytics, records search, customer service, and marketing strategy. Demonstrates excellent communication skills to collaborate with teams and clients effectively. Committed to leveraging analytical skills and strategic thinking to drive business success and enhance customer satisfaction.

Provided management with sales feedback in order to address concerns raised in sales reports. Was in charge of representing. Calculated the totals of the bills and the tax amounts. Customer returns were accepted and processed by me. Emphasized customer service excellence by continuing to train front-line team members, resulting in an increase in customer satisfaction. Was in charge of training and mentoring new employees. Implemented merchandising and promotional changes throughout the area to increase sales. Checked transactions for possible fraud. Was in charge of keeping the store clean and orderly. Began service consultations by asking open-ended questions to learn about customers' personal preferences and needs. Restocked shelves by opening inventory boxes. Counted registers, made deposits, and stored and filed all daily paperwork as I opened and closed the store times per week. Tracked and prioritized work orders to meet daily production requirements. Completed the procedures for opening and closing the store. Monitored and corrected inefficient or inaccurate work to maintain team performance. Customers were directed to the correct store locations by me. Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences. Dismantled boxes and disposed of garbage. Improved customer service by projecting a friendly and knowledgeable attitude.


Finished esthetics school. Studied product ingredients. Learned facial techniques. Learned waxing techniques. Learned facial massage techniques. Learned different product lines. Learned product sales. Built and maintained professional relationships with clients.

Haviena Yursheinelle Copite

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BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MARKETING AND MULTI MEDIA DESIGN -

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BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MARKETING AND MULTI MEDIA DESIGN -

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