Safety-minded Ophthalmic Medical Technician delivering exceptional care and respect to all patients. Detail-oriented employee providing assistance and support to physicians for special procedures. Ready for new position with growing organization dedicated to quality patient service.
Hi, I’m
Hannie May Alfonso
Santa Rosa
Summary
Overview
5
years of professional experience
1
Language
Work History
The Medical City South Luzon
Ophthalmic Medical Technician
07.2022 - Current
Job overview
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
The Medical City South Luzon
Department Secretary
09.2020 - 07.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying and filing documents.
- Handle operation schedules.
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
METRO MANILA SHOPPING MECCA CORP. (SM)
Customer Service Representative
02.2020 - 07.2020
Job overview
- Handle income generating customer concern.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Polytechnique University of The PhilippinesSanta Rosa, Province Of Laguna, Philippines
BBA from Marketing Management
05-2019
University Overview
Skills
EMR
Timeline
Ophthalmic Medical Technician
The Medical City South Luzon
07.2022 - Current
Department Secretary
The Medical City South Luzon
09.2020 - 07.2022
Customer Service Representative
METRO MANILA SHOPPING MECCA CORP. (SM)
02.2020 - 07.2020
Polytechnique University of The Philippines
BBA from Marketing Management
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