Autocad
Hanna Mae Marcaida
Engineering Assistant/Virtual Assistant
Narra
Summary
Dynamic professional with a proven track record at GraphicWays Design, adept in graphic design and engineering team support. Excelled in project completion within deadlines, enhancing team communication with technical and creative solutions. Skilled in AutoCAD, SketchUp, and social media updating, I significantly improved project visibility and stakeholder satisfaction.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Engineering Assistant
Department Of Public Works And Highways
03.2019 - Current
- Followed safety rules and standards, reporting concerns to management.
- Expedited issue resolution by liaising between engineers, clients, and suppliers to address concerns promptly.
- Assisted engineers during field visits to gather essential information for successful project planning and execution.
- Maintained ongoing communication with project stakeholders through regular status updates.
- Supported design optimization efforts with detailed technical drawings using CAD software, resulting in more efficient products.
- Spearheaded project design under direction of senior engineering staff.
- Improved communication between team members by maintaining accurate project documentation, including reports, schedules, and specifications.
- Assisted with the completion of engineering projects on-time and within budget by coordinating tasks and resources effectively.
Graphic Designer
GraphicWays Design
02.2024 - 07.2024
- Developed creative design for print materials, brochures, banners, and signs.
- Developed creative design for print materials, banners and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Created digital image files for use in digital and traditional printing methods.
- Designed creative digital displays used in online advertising for local businesses.
- Completed final touches for projects such as images sizes and font selection.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
Virtual Assistant
Austral Hotel
03.2023 - 01.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
Education
Bachelor of Science - Civil Engineering
Palawan State University
Puerto Princesa City, Province Of Palawan, Philippines 04.2001 -
Skills
Technical Analysis
Engineering Team Support
Control systems
Project Support
Data Entry
Proficient in Autocad and Sketchup
Proficient in Microsoft Application
Calendar Management
Social Media Updating
Meeting Scheduling
File Organization
Video Editing
Graphic Design
Logo design
Certification
Coffee Copywriting Course
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Completed multiple project drawings ahead of schedule, saving time and money.
- Resolved product issue through consumer testing.
- Achieved finished projects by completing ahead of time with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Sketchup
Canva
Capcut
Languages
English
Advanced (C1)
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leavePersonal development programsTimeline
Coffee Copywriting Course
07-2024
FB Ads AutoPilot Course
07-2024
Graphic Design with Canva Course
07-2024
WordPress and Marketing Course
07-2024
Social Media Management
06-2024
Graphic Designer
GraphicWays Design
02.2024 - 07.2024
Virtual Assistant
Austral Hotel
03.2023 - 01.2024
Engineering Assistant
Department Of Public Works And Highways
03.2019 - Current
Bachelor of Science - Civil Engineering
Palawan State University
04.2001 -