Hannah Marey Catequista
Iloilo City, Province Of Iloilo
Summary
Dynamic supervisor with a proven track record at Sanford Marketing Corporation, enhancing team productivity through effective training and mentoring. Skilled in customer service and maintaining a positive attitude, I successfully improved customer satisfaction by addressing inquiries promptly and implementing efficient workflows. Committed to achieving goals while fostering strong customer relationships.
Overview
6
6
years of professional experience
Work History
Supervisor
Sanford Marketing Corporation (Savemore Market)
09.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Assistant
Sanford Marketing Corporation,(Savemore Market)
06.2019 - 09.2022
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
Education
Bachelor of Science - Criminology
University of Iloilo
Iloilo City, Province Of Iloilo, Philippines06-2019
Skills
- Training and mentoring
- Goal oriented
- Customer service
- Maintaining Positive Attitude
- Being Flexible
Additional Information
Jerelyn M. Dagohoy
Manager
SMCO-Savemore Market
0920-480-0337
Milrose Katherine Bela-Ong
Supervisor
SMCO-Savemore Market
0998-573-6115
Timeline
Supervisor
Sanford Marketing Corporation (Savemore Market)
09.2022 - Current
Customer Assistant
Sanford Marketing Corporation,(Savemore Market)
06.2019 - 09.2022
Bachelor of Science - Criminology
University of Iloilo
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