HANNAH MAE J. Lonzaga, RPh
Davao City, Province Of Davao Del Sur
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Retail Pharmacist skilled at assisting and instructing customers in proper use of medications used to treat acute and chronic medical problems. Excellent interpersonal, communication and training skills developed over 11 years of progressive experience. Well-versed Pharmaceutical standards and pharmacy regulations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
STORE PHARMACIST- PHARMACY SUPERVISOR
Watsons Personal Care Stores (Philippines), Inc
08.2015 - 01.2024
- Served as liaison between pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Mentored and trained new Pharmacists and Pharmacy technicians, fostering supportive work environment focused on professional growth.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Reduced medication errors within pharmacy by developing and implementing continuous quality improvement program.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
FREELANCE REGULATORY CONSULTANT (Cosmetic Manufacturing & Community Pharmacy)
A & M VENTURES CORPORATION | Archdiocesan Social Action Center Of Davao Pharmacy
06.2015 - 07.2015
- Advised clients on complex regulatory matters, ensuring understanding of requirements and implications.
- Managed relationships with key stakeholders such as government agencies or industry associations, representing clients professionally at all times.
- Developed customized tools or resources tailored to each client's unique circumstances to help them manage their compliance obligations more effectively.
Regulatory Affairs Officer
RDL PHARMACEUTICAL LABORATORY, INC.
02.2013 - 07.2015
- Facilitated smooth communication between departments by serving as the primary liaison between regulatory affairs and other functional areas within the organization.
- Reduced response time to regulatory inquiries by establishing a robust tracking system for all incoming communications.
- Improved efficiency in document management systems, allowing for easier access to information during inspections or audits.
- Streamlined regulatory submission processes by developing and implementing efficient documentation procedures.
- Contributed to positive audit outcomes by maintaining comprehensive knowledge of current regulations and proactively updating relevant policies and procedures accordingly.
Education
Bachelor of Science - Pharmacy
SAN PEDRO COLLEGE
DAVAO CITY, PHILIPPINES04.2012
High School Diploma -
UNIVERSITY OF THE IMMACULATE CONCEPTION
DAVAO CITY, PHILIPPINES03.2008
Skills
- Patient Education
- Documentation abilities
- Resolving Complaints
- Medication expertise
- Operations Support
- Maintaining records
- Customer Service and Communication Skills
- Confidentiality and HIPAA
- Verifying orders
- Improving processes
- Pharmaceutical care planning
- Maintaining Patient Records
- Time Management
- Administrative Skills
- Sales skills
- Regulatory Compliance
- Recall monitoring
Certification
- Pharmacy Licensure Examination Passer (January 2012)
- VIRTUAL ASSISTANT TRAINING SCHOLAR (With CERTIFICATE OF COMPLETION)
Additional Information
REFERENCE/S:
- KAREN MAE BAYONETA
Store Manager
Watsons SM GenSan
Department Store
E-mail: karenbayoneta20@gmail.com
Phone: +63933-155-3677
- BIANCA YSABELLE SERASPE
Executive VA/ Product Development Officer
Email: iam.ysabelle29@gmail.com
Phone: +63991-209-4749
Languages
English
First Language
French
Beginner
A1
Timeline
STORE PHARMACIST- PHARMACY SUPERVISOR
Watsons Personal Care Stores (Philippines), Inc
08.2015 - 01.2024
FREELANCE REGULATORY CONSULTANT (Cosmetic Manufacturing & Community Pharmacy)
A & M VENTURES CORPORATION | Archdiocesan Social Action Center Of Davao Pharmacy
06.2015 - 07.2015
Regulatory Affairs Officer
RDL PHARMACEUTICAL LABORATORY, INC.
02.2013 - 07.2015
Bachelor of Science - Pharmacy
SAN PEDRO COLLEGE
High School Diploma -
UNIVERSITY OF THE IMMACULATE CONCEPTION
- Pharmacy Licensure Examination Passer (January 2012)
- VIRTUAL ASSISTANT TRAINING SCHOLAR (With CERTIFICATE OF COMPLETION)
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