Hannah Faith Ypilan

• Perform daily and monthly financial and accounting

transactions with the general ledger system

• Manage and execute monthly analysis and reconciliations of

balance sheet accounts, analyzes financial information,

prepares report, and verifies accuracy.

• Supports mont-end closing for General Ledger tasks and

deliverables.

• Process standars maintain policies and procedures for

accounting process continuously improve process design

focusing on simplification, standardization, quality

improvement and cost minimization evaluate best practices.

• Taking customer calls to assist with their payment.

• Doing criminal background checks of applicant in the U.S.A

• Increased efficiency in data entry tasks by adopting automation

techniques for repetitive processes.

• Reviewed and analyzed detailed records.

• Maintained strict confidentiality while handling sensitive personal

information during investigations, adhering to privacy regulations

and ethical guidelines.

• Reconciling invoices (SAP)

• Streamlined transaction processing by implementing efficient

workflows and organizing dally tasks.

• Balanced workload effectively between multiple projects with

varying deadlines while maintaining a keen focus on each task's

requirements for success.

• Conducted thorough audits of transactions for potential

discrepancies or issues, minimizing financial risks for the

company and clients.

• Responded to customer requests for products, services, and company information.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and

the company alike.

•Handling fraudulent movements on customers bank account

• Developed strong product knowledge to provide informed recommendations based on

individual customer needs.

With Sabre and Amadeus

• Conducted thorough research on destinations to provide accurate information and

expert guidance to travelers.

• Streamlined booking processes for increased efficiency and faster reservation

confirmations.

• Verified work aligned with service levels agreed and client requirements.

• Provided exceptional customer service, leading to high levels of satisfaction and

repeat business opportunities.

• Increased efficiency in data entry tasks by adopting automation techniques for

repetitive processes.

• Improved accuracy in data entry tasks through rigorous attention to detail.