Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Accomplishments
Work Availability
Affiliations
Work Preference
Interests
Quote
Software
Websites
Timeline
Hi, I’m

Hannah D. Manceras

Davao Del Norte
Hannah D. Manceras

Summary

Experienced hospitality professional prepared for this role. Strong background in maintaining cleanliness, ensuring guest satisfaction, and upholding high standards. Known for team collaboration, flexibility, and reliability. Skilled in time management, attention to detail, and effective communication.

Experienced with maintaining high standards of cleanliness and safety. Utilizes effective cleaning techniques to ensure spotless environment. Knowledge of proper sanitation practices and attention to detail.

Overview

6
years of professional experience
1
Certification

Work History

Romecita Garden Resort

Housekeeping Attendant
01.2022 - 01.2025

Job overview

  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Kept building entryway glass clean and polished for professional presentation.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Pabs Zissler Ihaw Ihaw

Cashier Assistant
08.2022 - 02.2023

Job overview

  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Monarco Club

Entertainer
01.2019 - 02.2021

Job overview

  • Remained in costume for extended periods for maximum performance effect.
  • Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
  • Communicated with guests clearly and with good humor to encourage laughter and excitement.
  • Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
  • Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.

Education

University of Mindanao
Tagum Davao Del Norte

No Degree from Hotel and Restaurant Management
03-2019

University Overview

Under Graduate

  • 3.5 GPA

Philippine Baptist Christian College of Mindanao Inc.

Secondary
01.2014

University Overview

Kinamayan Elementary School

Primary
01.2010

University Overview

Skills

  • Customer service proficiency
  • Effective multitasking in dynamic settings
  • Team collaboration skills
  • Strong customer service skills
  • Detail-oriented time management
  • Inventory control expertise
  • Laundry management skills
  • Customer service expertise
  • Surface cleaning
  • Dusting surfaces
  • Cleaning techniques
  • Quality control processes

Certification

  • Basic Training, Certificate No: 25-206-023, Date: 2025-02-15
  • Security Awareness Training and Seafarers with Designated Security Duties, Certificate No: 25-393-030, Date: 2025-02-21
  • Safety Training for Personnel Providing Direct Service to Passengers in Passengers Spaces, Certificate No: 25-199-035, Date: 2025-02-22
  • Passenger Ship Crowd Management Training, Certificate No: 25-164-030, Date: 2025-02-24
  • Ships Catering Services NC1, Certificate No: SCS/MSM-011-03250185, Date: 2025-03-22

References

References
  • Fernando, Reyes, Business Owner, romecitagardenresort@gmail.com, 09227470250, Bahay Pare Candaba, Pampanga
  • Yukihiro, Kawano, Promoter, 091598439888, Kurume, Fukuoka, Japan, Talent Manager

Languages

English
Intermediate (B1)
Japanese
Elementary (A2)

Accomplishments

Accomplishments
  • Cleaned an average of 20 homes per day.
  • Resolved product issue through consumer testing.
  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
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Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Affiliations
  • Relationship

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefits

Interests

The role is an excellent fit for my skills and experience

Quote

Fall seven times; stand up eight.
Japanese proverb

Software

Microsoft Office, SpreadSheets

Websites

Timeline

Cashier Assistant
Pabs Zissler Ihaw Ihaw
08.2022 - 02.2023
Housekeeping Attendant
Romecita Garden Resort
01.2022 - 01.2025
Entertainer
Monarco Club
01.2019 - 02.2021
Kinamayan Elementary School
Primary
University of Mindanao
No Degree from Hotel and Restaurant Management
Philippine Baptist Christian College of Mindanao Inc.
Secondary

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Hannah D. Manceras