HANNA JEAN CABAN
Assistant Restaurant Manager III
Rosario
Summary
Assistant Manager III overseeing cash control, service quality standards, and daily operational flow in a fast-moving food service setting. Manages transaction reconciliation, discrepancy checks, and compliance routines to protect accuracy and reduce losses. Supports 2+ in-store promotions per month, customer feedback follow-up, documentation, and cross-department coordination to keep service and sales goals on pace.
Overview
3
3
Certifications
4
4
years of professional experience
Work History
Assistant Manager III (Jollibee)
Lee Group of Companies
11.2024 - 07.2026
- Managed customer transactions per shift while maintaining service quality standards and accurate cash handling.
- Monitored daily cash transactions, reconciled discrepancies, and enforced strict cash handling procedures to minimize losses.
- Led in-store promotional initiatives and used customer feedback to inform service improvements.
- Managed administrative documentation, contract preparation, and office records to keep daily operations organized.
- Coordinated cross-departmental workflows to support daily operations and reduce process delays.
- Applied problem solving to resolve discrepancies quickly and maintain smooth front-line operations.
Service Crew (Jollibee)
Generation One
09.2022 - 11.2024
- Handled 50 customer orders per shift while maintaining steady pace during peak service periods.
- Cross-trained across cashier, assembly/dispatch, pantry, rice, and fry stations in a high-volume fast food setting.
- Delivered consistent service quality while upholding food safety standards and cash handling procedures during peak shifts.
- Adapted quickly to station rotations and shifting priorities to support team efficiency and daily sales targets.
- Coordinated front counter and kitchen handoffs to keep orders moving smoothly and reduce service delays.
- Applied problem solving and time management to resolve service issues and maintain pace under pressure.
Education
Bachelor of Science - Hospitality Management
Cavite State University
Tanza Cavite09-2024
Skills
Team leadership
Staff supervision
Staff training and development
Time management
Problem solving
Cash control
Service quality standards
Cash handling procedures
Administrative documentation
Cross-functional coordination
Certification
First Aid Certification
Timeline
Assistant Manager III (Jollibee)
Lee Group of Companies
11.2024 - 07.2026
Service Crew (Jollibee)
Generation One
09.2022 - 11.2024
Bachelor of Science - Hospitality Management
Cavite State University