Hance Elly Godio
San Jose
Summary
I am 26 years old with BPO experience, and I want to explore opportunities while also contributing to the company’s growth. I also like working with my other skills that need to be improved and hopefully gain new ones while working for your company.
Overview
7
7
years of professional experience
Work History
Data Analyst
TaskUs
07.2023 - 12.2024
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
Customer Service Representative
Quantrics Enterprises Inc.
05.2022 - 03.2023
- Received calls from customers from Canada requiring help managing their accounts, answering inquiries, managing account-related transactions
Service Crew Member
McDonalds
02.2018 - 06.2018
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Bachelor of Science - Human Resource Management
ICCT Colleges Inc.
03.2020
Diploma - Computer Engineering Technology
Rizal Technological University
07.2018
High School -
Mandaluyong High School
03.2014
Skills
- Computer Literacy (MS Word, Excel, etc)
- Digital Arts and Photo Edit
- Basic English Communication
- Basic Computer Troubleshooting
Timeline
Data Analyst
TaskUs
07.2023 - 12.2024
Customer Service Representative
Quantrics Enterprises Inc.
05.2022 - 03.2023
Service Crew Member
McDonalds
02.2018 - 06.2018
Diploma - Computer Engineering Technology
Rizal Technological University
High School -
Mandaluyong High School
Bachelor of Science - Human Resource Management
ICCT Colleges Inc.
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