Dynamic and detail-oriented professional with experience at Teleperformance Rockwell, excelling in customer service and problem-solving. Proven ability to enhance operational efficiency and ensure quality standards as a Production Operator. Strong collaboration and active listening skills, complemented by expertise in data visualization and machine learning. Committed to delivering exceptional results in fast-paced environments.
A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities, like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.
A production operator is responsible for:
Data visualization
Machine learning
Team Player
Problem-solving
Research
Collaboration
Attention to detail
Critical thinking
Active listening
Time management
Basic Traning (Safety Of Life at Sea)